There's been a few class action lawsuits against Wolf, but I don't know if there's been any settlement on them. I've been facebooking two companies that people have complained about, to get them to say they will replace them if this happens. Then, if I do get satisfaction with my Samsung, I will buy another brand and keep the communication with these companies as proof. They aren't admitting they have an issue so far. The one says a couple people on the internet complaining doesn't indicate there's a problem. Well, 3% of the people complain, the rest walk away and tell their friends. I've talked to a few people that haven't had any problems, but none of them have used the self clean feature either. This type of customer service is just appalling. I grew up in the day when products lasted, and companies stood behind their product. I can't and won't get used to this.
Q