I think you are right. The installer was extremely rough with the nail gun. The company I hired wouldn't respond to any of my complaints, illegally charged my credit card ( filed a dispute and got my money back ) . lied to me . I ended up contacting the distributor who at first refused to return my calls , but after contacting the manufacturer in canada, the distributor finally came in for inspection, approved replacing 13 boards. The retailer came in replaced 5 out of 13. When I called them at first they claimed that they replaced them all, when I told them my surveillance camera says otherwise they agreed to replace the rest, but never came back. Check out my YELP review for UNIVERSAL FLOORING salem NH.
I think you are right. The installer was extremely rough with the nail gun. The company I hired wouldn't respond to any of my complaints, illegally charged my credit card ( filed a dispute and got my money back ) . lied to me . I ended up contacting the distributor who at first refused to return my calls , but after contacting the manufacturer in canada, the distributor finally came in for inspection, approved replacing 13 boards. The retailer came in replaced 5 out of 13. When I called them at first they claimed that they replaced them all, when I told them my surveillance camera says otherwise they agreed to replace the rest, but never came back. Check out my YELP review for UNIVERSAL FLOORING salem NH.
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