We ordered through local plumbing store, although online was cheaper. We decided that between added shipping costs/possible damage/missing parts problems we would try locally. Our local dealer was happy to match online price: $420 Toto Ultramax, elongated, white, sanigloss, and $320 for the Toto Drake, same as above. We did the same for our Panasonic Whispersoft fans, took a printout of online store. Initially they refused saying they would lose money at that price. The store called me back and ordered fans for me at the online price, which were 1/3 of their retail price.

I have been very busy and not checking in to this forum. Thanks to all for the comments. The contractor installed the Duravit Vero sink/counter and the FOGO vanity, and I am not happy. Having been very busy with my day job, I was not able to watch closely how thoroughly they installed the blocking between the studs, and came home one day and the wall was closed (tiled) in. So I had no choice but to trust the contractor and wait till he installed the Duravit. Now the vanity seems to be hung solidly, but the countertop/sink (one piece ceramic, which wieghs about 80 lbs) is about 1/8th inch away from the wall at the top, but touches the wall at the bottom of the skirt (5 inch high skirt) I can move the sink up and down that 1/8 inch. When I open the vanity drawer, the top of the drawer bumps against the bottm of the countertop skirt. The contractor says when we put things in the drawer, it will weigh down and this won't happen. I knew at the time this was bull, but was so dumbfounded at his attitude, I was not sure how to respond. I suspect that he is affraid to tighten the two lag bolts the extra 1/8 inch for one reason or another. On possible reason is that he is affraid to crack the ceramic. Another is that (I am just guessing at this) he mounted the bolts too deep into the wall, so that there is not enough of the bolt left to turn (?Guessing) Does anyone have any ideas on (a) what went wrong inside the wall, and (2) how to handle this contractor, who is very moody (some days very accomodating and other times, very stubborn). Note: the instructions call for mounting this entire ceramic one-piece sink/contertop (41 inches wide x 19 inches deep x 5 inches high) with two lag bolts (about 1/2 in) through the back of the ceramic skirt into the wood framing. So I imagine the ceramic is strong enough to handle it.

I didn't realize that build.com was ferguson's. Ferguson's wouldn't price match build.com for me. I guess they don't match online pricing in general.

Do you have an unfinished furniture store in your city? That's where we got ours and it was really reasonable. Ours is maple. Where in Canada are you?