This is not a towel problem, it's an installation problem. The best thing, of course, is when you can plan ahead and put wood blocking inside the wall where you will be attaching fasteners. Since that is not possible, you need to use an appropriate wall anchor. It sounds like a light-duty fastener was used, and this pulled out of the wall so a different light-duty fastener replaced it, and this is pulling out. You would do better with some type of moly bolt or toggle bolt. Hopefully the existing fasteners have not made such large holes that they will need to be repaired first. It sounds like you are not particularly handy, so, instead of getting the contractor back who has failed to do this right twice, I am wondering if you have a friend who knows what to do...it's not that hard. Anyone who is the least bit handy should be able to put in new, proper anchors and re-mount the towel bar in under 10 minutes as long as there is no major wall damage.

Eric, I just leave the bath towels on the warmer all the time. It would be a bit of a hassle remembering to move them back and forth. Smaller hand towels and the bath mat hang on other towel bars or rings. I have the Runtal automatic controller. It allows you to program different on and off cycles for each day of the week, multiple on and off cycles per day, and to control the temperature setting. Since I'm a creature of habit, the week days are all programmed the same, but at the weekend, the warmer comes on later and goes off later, as I tend to get moving later on those days. If my schedule deviates from normal, I can easily override the programming. The warmers in my guest rooms are programmed to be on in the mornings and again in the evenings, but off during the middle of the day. When I don't have guests, I simply set the temperature to "0", and they don't come on at all. The controllers are hidden away in cupboards or closets, where they're out of sight, but easily accessible, so their appearance wasn't a consideration. If you choose to go with a Lutron timer, be sure it's one rated for a heating appliance, and be aware that it probably won't provide as much flexibility or allow you to control the temperature level. I usually don't operate my warmers at their highest setting, and I appreciate being able to lower the settings on them during the warmer seasons. I've been totally happy with Runtal and recommend them.

Oh boy... Have i got a lot to learn... I'm still using the oven handle. In our remodel, the wall oven will be too far from the sink so i was happy that I could use the handle on the dishwasher. I don't think my wife would recognize me if i didn't have the dishtowel over my shoulder when she came home from work. OK, note to self... Look for really cool towel holder. Thanks for the idea. Dean

How are you placing the mirrors? Place the towel ring here. Easy for kids to reach and any drips will go on a surface that should already be painted in satin or semi-gloss, so easier to keep clean.