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Who’s Responsible? Client/Contractor?

last month

Need advice.

Our GC assumed we wanted to go the more economical route when it came to choosing how to finish our shower-tub edges (eg the outside of the shower-tub, storage cut outs & window cut out) because we did emphasize in general, that we wanted to keep it as economical where we could when we were in talks about the work we wanted done to our house. Since we’re not versed in this, we just assumed the shower-tub edges would be finished with mitered pieces of the same tile- which is so much more complementary to the overall aesthetic of our craftsman home. However, because our GC chose the economical option vs. *giving us the choice, now our bathroom looks out place because of the brass metal frames that are being used to finish the tile edges. It’s too modern, contemporary which we absolutely did not want. My questions are:

  1. Who is responsible for rectifying this situation especially financially? Because our GC is saying the tile contractor will have to rip out all the new tile & start all over again, which is a lot of cost and time.

  2. If we want him to be responsible fully, will it get messy? E.g., the redo won’t be done as well and any other work for the house that is left too? Law suit?

  3. Is it true that meitering the tiles to finish the edges is more expensive than using metal frames?

  4. He’s suggesting we gunpowder? the metal pcs closest to the tile color but this is still not ideal to me because it looks cheap & not natural… is there a better solution that you know of that wouldn’t require starting over again?

Overall, we do like our GC & understand he meant well, just looking out for us vs. taking advantage… but also wish he would’ve just given us the options as he also knows we are particular. Had he done that, we could’ve avoided being in this situation all together.

(apologies, photos are dark because the bathroom light stopped working and could only stop by in the evening to see)

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