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Cloudy black hex tile- Help!

last month

I think the ‘Hexagon 1" Black Gloss Porcelain Mosaic Floor and Wall Tile’ was sealed even though we aaked them not to seal it. I think it’s the sealant turning cloudy. It could be something else I supose?! No cleaner has helped. I have not steamed or used a sealant remiver because im not positive what this is. Can anyone help? Photos are a day after scrubbing with the pink stiff, scrubbing bubbles, and clr. The whitest parts are where water puddles -and with that probably soap scim too. Leveling maybe wasnt the installers forte… lol lol









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