I have bought and installed $3000.00 worth of smartcore pro 1 year ago in my unheated cabin since it said good for extreme temperatures down to 25 degrees below zero and Lowes said it was the best and only flooring that will work for me. The floor started to seperate in December 2020 at 19 degrees. Lowes said they can not help me and to file a claim with Shaw. Shaw sent an independent inspector to see flooring in March 2021. The so called independant inspector came and pretty much told me that his job is to find things to void the warranty so no claims get paid. He crawled on my floor throughout all rooms with a 6 foot level and found one high spot on my l floor that tilted his level uneven. I told him every house built has a joyce that is a little high or a little low. He agreed and said that he goes through million dollar brand new homes and always finds the same. He measured the space at edges an said some spots were too close to wall. I told him nothing expanded or contracted and its the locking that has failed. He also said the floor molding was touching the floor and that will also void a warranty. I told him there are no houses where the wall molding is not touching the floor and that no one keeps a gap below the molding. He agreed but said even if my floor did have more spacing and wall molding had a gap under it that Shaw would still void my claim since he found a joyce high spot. He left and I never had a returned call since March. I even offered to lift my floor and pay the $1.49 per square foot and to have it reinstalled by anyone of thier choice to prove it was not an installation problem and it is a locking failure problem with the flooring. I am a tipical hard working person that saved for two years to buy the best flooring made for my conditions. Shaw or Lowes have not even called me to offer me a solution or any compensation towards my $3000.00 invested. I do not know if my floor will continue to worsen but I do know it will not get better. I told the inspector that if Shaw really wanted to improve thier product that this was the perfect chance. An unheated cabin that temperatures go down to a couple of degrees below zero in the coldest part of the year. I have 8 rental proerties, a house and 2-cabins that I wanted to do all over with this flooring and now I can not trust Shaw flooring or Shaw customer service to correct the failure. My cousin is a contrator that build homes and works with hundreds of other contracors and said that he will no longer use Shaw flooring after he sees what happened to me. SHAME ON YOU SHAW FOR NOT FIXING YOUR FAILED FLOOR LOCKING PROBLEM. I or my cousin will never buy another Shaw product unless this is fixed by compensation or what I prefer which is to lift and reinstall new flooring by anyone of Shaws choice. The cabin next to me installed a cheap laminate flooring from Pergo at 1/2 the price and it has not failed under the same temperatures. I am out $3000 but you are out hundreds of thousands of dollars when contractors will not trust your products since you chose not to do the right thing.***SHAME ON YOU SHAW FOR NOT FIXING YOUR FAILED FLOOR LOCKING PROBLEM. Tim Sommers Mongomery, Pa. 17752 (570-220-8070)

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I have seen the Kona beach in person, I think it’s beautiful but my husband is unsure of it- he thinks it doesn’t have enough texture. It’s microbevel so you can barely see the lines in between each plank, I like that but he thinks it makes it look “cheap” and less wood like. I just love the colors though and how soft it is. I’ve narrowed it down to either Audra Kona beach or Karndean Texas White Ash. I’m leaning toward Karndean but I haven’t seen a full size sample yet.

I thought the sonoma looked like it had less knot holes also but honestly when I shopped for my floors the knot holes did not really show in the pics If you can find a box of it, ask them to open it and lay it out. There are usually 8 different boards in each box - that will show you how many knots you are going to see. I would have preferred less but oh well - still like it. I am in Chicago. Post pics once you get it laid down!