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Water issue on new construction. Pipe from roof?

2 months ago

Water behind washer and dryer in new construction. Had a plumber come out and he couldn't figure why there is water and ran 3 cycles in washer. Any thoughts? It's behind the washer and dryer in the laundry room. Confirmed its not from the washer. Plumber said there is a pipe from the roof right where the water is coming in from. Please advise what is recommended for us to do next.

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