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HELP! Dirty epoxy grout!

2 months ago

We are in a brand new house. Our grout in all three bathrooms is dirty, due to the fact that our builder did not protect our floors after they were tiled and grouted. The grout is epoxy grout. We have tried Zep grout cleaner and brightener, and we purchased a Dupray neat steam cleaner, neither one have made the slightest difference. The pictures below were given to the builder, who says that he doesn’t see the difference between the two. One is clean and up close to the vanity, and the other one is the rest of the floor where I guess worker’s walked. We live in East Tennessee, our dirt is orange clay, which I assume is how it got so dirty. We are so upset as we have spent a lot of money on the house. Any suggestions would be appreciated!

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