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Tile discoloration…whose fault?

Katie Covington
2 months ago

Hi! I’d love to see if anyone can shed some light on an issue I’m having with newly installed tile. It has significantly discolored … like stained. Won’t wash off. It’s only in the tiles that get wet. The top tiles (shown here) are unaffected. They do not change when dry.

Could this be a defect in the tile or the grout? Or the install? We did have it professionally installed.

The same tile guys are doing two more bathrooms in my house so if an installer issue I’d really like to know. Of course they’re saying it must be the tile.

The tile is from Floor and Decor. It’s by Canvas and called Meringue II Matte.

Anyone have any ideas?

Thanks so much!

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