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Help! Brand new floors getting ruined easily. What is happening here?

Opal B
5 months ago

Hi all,

I paid to get my floors refinished recently but I’m seeing a lot of water damage from incidental drips and drops. For example, in the bathroom if a guest accidentally drips water onto the floor when washing their hands, this happens and is completely permanent. I’m really disappointed.

Is this normal? We asked for Bona High Traffic HD water based polyurethane, which I heard good things about. I’ve tried calling the flooring people but they’ve been ghosting me.

Can I buy an extra can of polyurethane and apply an extra coat in high traffic areas?

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