1. How to load so the clothing or sheets don't tangle so horribly? You know, my Miele does some tangling too and I think that's just the way frontloaders are? I just separate as I remove from the washer -- it has not injured my clothing. 2. When I buy dark cotton tee shirts, the shirt starts to fade around the collar and hem after just a couple of washes, and the collar seems to look ratty after around 6 months. Again, I've been using regular/cotton on warm. I had this problem when I used Tide/detergents with optical brighteners. The warm wash on your Bosch might be considerably warmer than the warm wash on your previous toploader, and although you are using the recommended amount of detergent or less, the Bosch is probably using so little water that the detergent water is really more concentrated than with a toploader. I would try cutting back on detergent as well as switching to a detergent without optical brighteners. You could also try washing on "cold" (not tap cold) to further preserve darker colors. Similarly, my husbands cotton and cotton/poly dress shirts have had excessive wear at the collar tips and darks fade quickly and some of the material pills. I have had to replace shirts at about the one year mark, whereas with my old top loader, the shirts lasted a few years. I do turn them inside out. Any suggestions on these two? I am wondering if the Permanent press cycle would be better? On dress shirts, yes I would use the permanent press or even the delicates cycle and "cold" water (which is 30C or 86F), maybe less detergent and/or a different detergent. 3. Sheets- all my sheets have had permanent creases put into them in the top hem of the sheet. I am unable to iron these out. Again, I run sheets on hot regular/cotton cycle with extra rinse. Is there a better cycle to run sheets on so they don't get creases like this, and tangled so horribly? As far as I can figure, more wrinkles are a way of life with frontloaders? That's how it seems to me. You could try a lower spin speed (the trade off is it won't be as clean of a rinse). I would also try drying on a gentler heat over a longer period of time, and removing while still slightly damp and iron it while damp. Re: dustmites -- if you can't figure out a way to wash it... you can freeze it instead. Wrap in a garbage bag and freeze for 24-48 hours.

I like Jerrod's suggestion to look at the clean out area at the pump, what ever that is called, lower left front. His comment makes sense to me. Carolina, front loaders clean mechanically too, it tumbles the clothing into a pool of water. This pool of water is, I believe, calculated for depth depending on the programmed cycle. For example "dress shirts" cycle has a deep pool and softens fall of the tumbled clothes. "Whites" is a shallower pool and the fall with each tumble is more aggressive. I also doubt that the 3 hour trip for the washer did anything, unless they tipped the machine onto its side. I have transported 2 old Mieles 6 hour distances without the shipping struts. One machine, the struts were missing, the other I tried using my modern struts and only got one inside to sort of brace the drum. Anyway the machines are fine. Getting jostled down a flight of stairs with a dolly to the basement, without the struts in place. One machine I opened and tested the shocks, as @Linus (Bjorn) suggested and they were perfect.

I just read an article about Consumers Reports testing. In it, Consumers Reports said that they test an 8-pound load using the Normal Cycle(the Energy Saving Cycle) with it's with its most aggressive setting. and without options. For Miele that would be the Normal Cycle using heavy soil. They further stated that you can get a shorter cycle if you are using the Normal soil setting on washers. For Miele, using the heavy soil and for an 8-pound load you might well expect an hour and 5-minute cycle, it will be a lot less on the Normal cycle with normal soil. In real life, if you have heavy soil, there are other cycles that will be better suited for this. When you set up the machine, the first run you make is the calibration cycle in which the machine asses your incoming water temperature and electrical input and from that it will set up the times for cycles, so your cycle times will depend on your own home environment. The other thing to know is that the times displayed at the start will be for the maximum amount of clothes, and for Normal that will be 18 pounds. After a few minutes, the machine will have an idea of the number of clothes in it and will adjust the time down for smaller amounts of clothes. If you are considering a Miele machine I would advise that you log on to the Miele web site and download the operation manuals for each machine before you purchase. This way you can tell the differences between them and what they offer.

Hi @Stephen, Sorry for the delayed response as I was out of town. Here you go: Normal: 105F 1:42h WF: 105F 1:33h Baby: 140F 2:12h Extra White: 140F 2:07h Sanitize: 170F 2:43h These times include PowerWash which is an automatic feature that cannot be selected or turned off unlike LG's TurboWash option. Actual cycle times are always less with the auto load control.