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Has anyone installed a Kohler Avid widespread sink faucet?

L Eff
last year

We’re having some challenges with the drain lift rod. We know what it’s supposed to look like installed (rod “hook” is on the back of the faucet) but it’s not fitting. Would love to see a photo of someone’s actually installed faucet (we know what it’s supposed to look like based on Kohler’s photos, but would like to see pictures of someone’s real installation.)

Thanks!

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