Oven doesn't fit in cabinet

last month

Our contractor installed a base cabinet to house our undercounter wall oven. All appliance specs were provided months in advance to the person who ordered the cabinets. The cabinets and appliances were stored at our house and available to the contractor. We brought up several times that our wall oven looked like it would be too tall to fit under the counter. We were assured it would by the contractor. It was installed and it doesn't fit by about a half inch and is not flush with the other cabinets. We were never notified of a problem and he intended to do a work around of his choosing without discussing options with us. My questions are:
1) did the design center and/or contractor have a duty to "catch" this issue before install and discuss options with us? (We would have simply ordered a different oven that fit better)
2) who would be responsible for any additional costs this issue has now created?

Featured Answer

cupofkindnessgw

last month

Is this a done deal? I'm so sorry. Please do not raise all of your countertops. That throws off more than you can imagine. Buy a smaller oven or see if you can rig a different look and drop the oven down an inch into the toe kick. Your contractor can create simple "feet" or "legs" under theoven toe kick to make it look like it was planned. Please do not alter anything else to accommodate the contractors oversight. For the most part, everything is created for a 36" counter height. Does that make sense?

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Comments (11)

palimpsest
last month
Is this a wall oven that is supposed to fit under a counter and it just doesn't fit in the cabinet or is it a wall oven that is not designed to fit under a standard counter?
S W
Original Author
last month
Sorry I wasn't clear. Yes, the oven is approved for installation under a
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palimpsest
last month
Then there is something wrong with the height of the opening in your cabinet as built or installed by the contractor. If the oven is approved for installation in a base cabinet. Base cabinets have an overall height of 34-1/2" standard, (36" including counter thickness) and if the oven is approved for undercounter installation, it needs to fit in this dimension.

They don't spec oven cabinets for base cabinet installation and then say "Oh by the way the countertop has to be higher than normal for it to fit".
S W thanked palimpsest
PRO
Joseph Corlett, LLC
last month
"1) did the design center and/or contractor have a duty to "catch" this issue before install and discuss options with us? (We would have simply ordered a different oven that fit better)"

Yes.

"
2) who would be responsible for any additional costs this issue has now created?"

The contractor. His wife is happy; she just got a new under counter wall oven.
S W thanked Joseph Corlett, LLC
S W
Original Author
last month
Maybe this is a better description: I think the cabinet size and oven specs are okay. They installed the oven cabinet in a way that it was flush with the bottoms of all the other cabinets and toe kicks. Because of that, the oven now sticks up above the cabinet tops. Now the tops of all my cabinets need to be altered to be higher. Shouldn't an experienced contractor have known that before it was installed, and didn't he have a duty to inform us so that we could explore what our options were?

He decided for himself how he wanted to add height to the tops of all the cabinet tops. We would have preferred getting a different oven that fit naturally in that space. His fix also leaves us with our counter and island being at two slightly different heights.
wdccruise
last month
Perhaps you could swap the oven for a different one. Here are, for example, three CR-recommended 30" wall ovens that can be installed under a counter and their heights and cutout heights:
- Cafe CTS70DP2NS1 height: 28.625", cutout height: 27.3125"
- KitchenAid KOSE500ESS height: 28.75", cutout height: 28"
- LG Studio WSES4728F height: 29.4375", cutout height: 29.125"
S W thanked wdccruise
lucky998877
last month
Could you just post a picture so people here see what you see?
PRO
HALLETT & Co.
last month
It would seemingly be possible to lower the cabinet floor… I would not want a randomly higher island.
Kendrah
last month
I'd be pissed if I were you. Yes, your contractor should have come to you and said, here is the issue you, would the slight height difference bother you, do you approve of this particular fix, would you like a different oven instead? However, what the contractor should have done is somewhat irrelevant. Now you have to navigate a choppy issue with someone who is in control of your space. How can you peaceably discuss the various options and how to move forward? I have never had a good experience arguing with a contractor. I really feel for you!
S W thanked Kendrah
wdccruise
last month
What is the brand and model number of the oven and how far does it stick up above the cabinet?

Oven doesn't fit in cabinet

cupofkindnessgw

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Oven doesn't fit in cabinet

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