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New money tree ill?

HU-168208946
last year

Hello, I just received my Pachira aquatica which I bought online and it doesn’t look to be in the best health! Can anyone identify what’s wrong?

  • white spots on a couple of leaves (actually in the leaves, can’t be wiped off)
  • black marks on the stems
  • one stem appears dead at the top with a black ring separating it from healthy green stem

They offered a 40% discount but trying to work out if it’s a lost cause and should be returned for a full refund. Thanks for any advice!





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