Okay, this is much later from the original post, but I just want to address this issue. Having been in one unit for years and experiencing those who have been quieter and more normal walkers than others, some are not. Currently, there is the loudest, hardest heel-striker living above, usually driving me nuts for hours. My ceiling CRACKS and SNAPS with each thudding footfall...(and is mostly carpet). Like any repetitive sound that intrudes another's space, this becomes too annoying. I have shared a recording of this noise with others and they are aghast at how it sounds. (The manager thought it was something else, when I showed her, trying to make my point). When this comes up, many will bring up the structural aspects, some saying "It's just the building" in defense, while they walk like fools. The assumption in these cases is that the flooring needs repair, when the problem is the aggressive walker. (Of course, this is always seen as being brushed over since "how one walks cannot be controlled", is "everyday living".. yada, yada.. yet is such an issue I've seen discussed often). I wanted to bring up, since when discussing with some lately, they typically assumed the construction here is failing, but was not this way prior. Today I was aware that he's had a visitor up there all day while he was gone and noticed that that person was not disruptive at all, walking normally, proving to me that the floor up there is still fine after all and that it is only due to big foot making rushed, thudding long strides on my ceiling. Ho-hum. As the offender arrived, I am becoming tense. When he walks over the area where I am sitting, I can feel a dizzying sensation, like my couch actually shifts, apparently due to everything being connected. What occurs often is this endless walking around...like there's "so much to do", rushing back and forth.. back and forth. Anyway, I feel that one who walks with reckless abandon just should NOT live above another unit. If anyone has ever indicated to one like this that they walk hard, they should STOP... think....and NOT rent above another. It will save everyone involved a lot of trouble. (That goes for the person being regularly caffeinated, or hyperactive, having ADHD or something). Though I know that many do not realistically function by being self-aware and sparing others, it would prevent such problems). This is what I am going through, possibly getting another unit here, which I don't even want to do (and can't be upstairs), while waiting for certain housing elsewhere, since I cannot stand being invaded each and every day by this. So, I feel the need to have a stressful move just due to another's habits, yet this could just be avoided if one like this would just live in a lower unit! (Though others would still have to hear his constant sound system and BASS noise, the other issue), furthering the thought that one like that should live in a private home if refusing to make adjustments.

Hi Trevor, Thanks for responding...I'll give BS a call. We are using natural gas, not LP. Our Liebherr is the fully integrated with stainless doors (HCS 2062). I've called Liebherr and we're on a waiting list for replacement doors, but they don't know how long it will take. I was aware of the door issues prior to purchasing, but we were told it wouldn't be an issue. I know it will be fixed, the only question is when. As for the Miele...we hadn't been using a rinse agent. I just ran to the store and picked some up to try. I haven't gotten the user manual from our GC yet (I snagged the BS right away so I could get the white glove scheduled). I guess I have some reading to do! Thanks!

I have had a 30" Bluestar range for for about 13 years now, and have lived with what was intermittent but now constant loud grinding noise when the convection fan is turned on. I "tightened things" a couple of years ago, but just today said enough is enough...it is coming apart and I am fixing this. I found the source of the noise and it took about 45 minutes for me to fix it. First you need to completely remove the fan motor, and you do this through the oven. There is no need to move the range. Although it is always recommended that you disconnect the power before working on electrical components, I did not. Take it for what it is worth. 1. Remove the convection fan shield (4 sheet metal screws) 2 Remove the fan motor housing (4 machine screws) 3. Tilt out motor housing and then disconnect the wires- label the motor so you can reconnect them properly. Once the motor/fan assembly is out, take a look at the back side of the assembly and inspect the backside fan that keeps the motor cool. Do the fan blades contact any of the three motor support brackets? Mine contacted one of the supports and it was clear that I needed to re-position the fan. Mine was easy to re-position by moving the tension/compression washer from the oven side of the assembly to the motor side. Here is how I did that. 1. Remove the convection fan (the nut is opposite threaded so righty-loosey), Remove washer and spring clip with needle nose pliers---careful---it can "sproing" away! 2. Remove the square cover (4 machine screws secured by 4 nuts on the back) 3. Remove the insulation from the square box (use a knife to probe to the bottom and pry it up) 4. Remove the three machine screws that attach the motor support arms to the square box and remove box (Mark the orientation...It needs to go back the same way) 5. Now you are down to the backside fan. Remove the spring clip that secures the top washer(again...don't let it "sproing" away). Then remove the flat washer and compression washer from the oven side of the shaft. 6. You can now remove the backside fan. It is a tight fit and some light oil, a small file, some fine abrasive sandpaper may be needed to smooth the shaft to be able to pull off the fan. Wear gloves and gentle pressure will get it off. Be creative, but I didn't need any special pullers. Rotating the shaft with the nut back on while holding onto the fan also helps to work it up the shaft. 7. With the backside fan off, take a moment to file down the contact point on the motor support bracket just a little, for good measure. I did this to the small ridges on the support arm that were being contacted, but I did not file the structural part of the arm lest I weaken it. 8. Re-position the compression/tension washer from the oven side of the fan to the motor side of the fan, just on top of the washer on the shaft, which is just on top of another spring clip (you don't need to remove those. By re-positioning the tension washer, you effectively move the backside fan ever-so-slightly toward the oven side and away from the support arms. 9. Put the fan back on the shaft in the same orientation, but this time on top of the tension washer, then place the second washer and spring clip back on. Spin the fan to make sure it doesn't contact any of the arms. Yes, it will wobble, and that is ok. The tension washer doesn't/can't keep the fan true to the shaft...but again, it won't matter as long as it isn't contacting any fixed surfaces. 10. Re-assembly is the reverse. Moving that tension washer was all the clearance I needed to have a near-whisper quiet fan....Finally after all these years!

My advice is this: #1) follow the steps described by others from previous posts. #2) If the Squirrel fan is dirty, clean it. compressed air is the easiest if you have an air compressor, or have a friend that does. Otherwise, dig out the brushes (large ones, small ones & even the toothbrushes) & start cleaning. Cleaning the squirrel cage may or may not, solve the rattling noise.....regardless though, a clean cage works less harder & produces better air flow. #3) worst case scenario: Call a furnace repair shop & have them look into it. I can promise you that if they hear the rattling, they will either know what it is and/or be able to fix it if at all possible. Footnote: Calling a repair shop(especially on a weekend) is very expensive...but it almost always gets the problem solved.