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Speed Queen issues

Kate Johnson
7 months ago

We hesitantly purchased a Speed Queen set from Bray & Scarff in the DC area. I had some concerns because I’ve heard of some SQ lemons, but the sales rep assured me they are very reliable and last a long time.

Lo and behold, 4 months after purchase, our dryer broke and is showing a nS error code (it looks like n5 but after some research we determined it is nS.) We are waiting for a service call, but now I am so worried that we just spent $3,000 on junk. I feel such buyers remorse and that the sales team was not honest with us.

Has anyone else had this happen? Are we doomed to continue to have these issues? This is not a great start.

How should we approach the company who sold us machine and/or Speed Queen?

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