Consistent Amazon delivery problems. What would you do?
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What would you do? Amazon question
Comments (79)[For Mr Fudd] From 18 hours ago: JeCrigler, thanks for putting up Amazon's Customer Service number. I've noted it for future use. A few weeks ago I had a problem processing an A-Z Guarantee---suddenly my order number was invalid, and they kept insisting I contact the seller. Well, that only lead to an e-mail from Amazon letting me know that the seller was no longer with Amazon, and could not accept e-mails. The claim was only for $10, yet I spent 15 minutes trying to find a Customer Service number. Finally I found a way to get them to call me, and another 15 minutes to get my claim okayed and processed. Guess it is good that I so rarely have problems with Amazon to need to call them. ---------------------- I spent time trying to use the contact links provided through the A-Z Guarantee, that I was directed to use by Amazon in their e-mails, that were supposed get me through the claim process. The A-to-Z pages also have links you are supposed to use if there were additional problems. After answering some questions about the order that had problems, it was supposed to take me to their Customer Service page. But it would not because it claimed the order number was invalid. So I had to use a different method to contact Amazon's Customer Service to get my problem resolved. In comparison, Amazon was less trouble....See MoreHas anyone else had problem with Amazon packaging?
Comments (29)We get small orders rattling around in a huge box, as some others have said. You should have seen the box when my wife ordered a Japanese thimble! I don't recall ever getting a broken or leaky package. Guess we've been lucky. But Anglophilia, I'm a jam maker and seedless raspberry sounds wonderful. I'm going to have to try that....I mail jam to family out of state and they always get new tea towels with it because I put each jar inside a sealed zip bag within a second sealed zip bag with a paper towel or two. Then I wrap tea towels around each jar and rubber-band them. I use a box small enough to fit snugly. It doesn't look like a professional packaging job, but it protects everything and insures against messes....See MoreAmazon bait and switch prime delivery dates?
Comments (34)This bait and switch with promised delivery is now built into Amazon's infrastructure. They promise a nice short 2 day prime delivery date when you order it, they never give you notice that the delivery date changed, and then when you want to complain they blame it on Covid-19. It is complete BS. They've incorporated this excuse into their system. They will say, that the clock on the promised two-day delivery doesn't start till the product is shipped, but it takes them two days or more to ship the product! So they never disclose this before you order! They blame it on Covid-19 and not having enough people to work their warehouses, but Bezo's added more than $70 Billion to wealth during this epidemic! If they offered enough money as pay, they would have the personnel they need to move your product on-time!...See MoreAmazon, check your delivery date
Comments (16)I got a note the other day that Amazon was going to rebate an overcharge on my last order, to contact such and such. I've received one parcel, at least, from Amazon, ordered by someone else (my daughter in the U.S., her other home country). BUT ... I have never made an order with Amazon. So - how can they be rebating an overcharge?? Does anyone smell a rat, here ... or maybe a squirrel, one of those outdoor rats? But it is rather hard to catch a smell provided by those squirrels! I think that I can do without that supposed rebate ... does anyone here want me to transfer it to them? How much am I offered? ole joyful ... who doesn't mind accepting legit rebates...See Morepalimpsest
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