Did the product acclimate before installation? What is the humidity kept at in the house? Slab or wood subfloor system? Floating, glue down or what type of install?

The product was stored in AC at the warehouse until installation. I'm not sure what humidity level our house is. We keep the temp at about 78-79 degrees. Its a slab subfloor. The product is floating plank 14 MM with moisture barrier

That may be your issue. Laminate is meant to acclimate to the room it's going to be installed in for at least 72 hours before install.

Will the creaking get worse over time or will it acclimate? If it will eventually acclimate, can the squeaks be fixed later? Am I doomed??

The store where I bought the floor, and the installers, said I need to keep the house at 35-50% humidity. That didn't mean anything to me at the time (who knows the relative humidity of their house??) . They said to set the thermostat to 72 degrees which is uncomfortably cold to me. After this problem with the floor started I asked my AC guy (who installed a new AC in my house recently) and also a friend who is a retired AC guy and they both said that in Florida (where I live) it's nearly impossible to get the relative humidity in the house down that low .

Any recommendations from pros before I discuss this again with the installers?

Dina, I’ve been looking at Kronoswiss Sunshine, and it’s difficult to find reviews. I would love to hear how you like your floor now after a few more months. Would you purchase again?

Hi Carolyn, yes I think I would still recommend the Kronoswiss. I really love the material. It's gorgeous and durable, and easy to keep clean. The only problem is the concrete slab was rough and uneven, and although the installers tried to level it, they weren't completely successful. Therefor there are a few creaks and pops. I had the installers return a couple of times to fix what they could but I've gotten used to it. In two places the creaking was annoying so I bought some Stop Creak lubricant on Amazon. The installers applied it in one place and it worked so I'll use it in a few more places.

If I were to do it again, I would INSIST that they deliver the product to acclimate in the house before installation. I had read about that before ordering the product but the installers convinced me that it was fine being stored in their warehouse and delivered the day of installation.

As for the humidity issue, I've had to accept that in Florida there is NO WAY to keep the indoor humidity below 50% year round, which is what the flooring company who sold me the product said to do. When I spoke directly with a Kronoswiss rep he said it's rated up to 70% indoor humidity. I got a simple humidity meter for our house (inexpensive, at Home Depot) and even 70% is a challenge in the most humid season, Time will tell after multiple humid summers how the floor will hold up. Overall, after 6 months I still love the floor.

Hi Dina, I can’t thank you enough for taking the time to respond. Do you have any pictures of the sunshine color to share with me? My sample is small, and some of the stock photos in a room are terrible, but of the Kronoswiss colors I like sunshine the best. I’m trying to decide if it is too matte, and if there are too many rustic knots etc. Do you know how many different board patterns there are? Once again, I’m truly grateful for your response

Thank you so much

you’re welcome