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Screwless faceplates and quartz backsplash

Philip Heart
5 months ago
last modified: 5 months ago

I had quartz countertops and backsplash installed yesterday. The installers did remove the existing screwless faceplates. I'm now trying to reinstall them but the little screw for the screwless faceplates can't get deep enough because the cutouts don't account for them.

  1. Should they have accounted for that or is is not possible to cut to account for this?
  2. If it is possible to account for this, what should I respond when they say it is my fault, because I didn't say something in advance? After all, they saw and removed them and they do this every day, whereas I do not.
  3. Any alternative solutions for screwless faceplates that don't require to these contractors?

Thanks for any suggestions.

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