SO, there was no word from Mr. Appliance today AND Miele was also unable to reach him ??? Did they not offer to put you on their in house guy's sched. at that point ? Do not disagree with you about EXPECTING a working DW - floor model or not. However, you didn't get that and there is no going back to square one. It's like a wrecked car - it's not EVER going to be unwrecked. You chose to pursue a remedy and that's what has turned into a fiasco! I'm not convinced that if you had gone in on the 9th ( which makes it only 20 days, not a month) that FL Builders wouldn't have stonewalled you then too. Perhaps they would have convinced you to have it repaired and they would have sent their "guy" who just may have been from your favorite: new york minute - then how much agro would you be writing about. Additionally, your first contact with the actual manufacturer who underwrites the warranty was on the 15th or 16th making it 5-7 business days depending on how you count em. Now 7 days doesn't exactly make me feel all warm and fuzzy but it's not an eternity either. I'm more concerned @ MR. Appliance going AWOL and Miele's inability to get movement. The svc. cntr. is still open the left coast crowd - maybe another call to them for an explanation @ Mr. App. at least. Maybe they'd bump you up their guy's list - though the person to make that happen won't be in until tomorrow on the East Coast. "What silly things have I done? " Not exactly silly , but going back to the unhelpful , and stonewalling dealer to expedite the repair and alter the terms of the deal ( xtended warranty refund ) was not your finest moment. I understand you wanting to be rid of this mess, and I hope you can get you $$$ quickly - but prepare yourself for another battle with FL. B and your cc co. If it (battle) doesn't happen, great - but you'll drink less and have fewer grey hairs if in fact it shakes out that way. Remember the dealer experience when they wanted your $$$ - think about how they'll act when asked to give it back to you ! Be sure to get EVERYTHING IN WRITHING from the dealer when returning the DW.

See there. Learn something everyday. This proprietary jargon is getting ahead of me. Good deal. You are getting one fine system that should give you years of good service as well as comfort and savings compared to that oversized system you have now. A little knowledge goes a long way. IMO Here is a link that might be useful: Evolution Connex Controller

I got my 24" Fhiaba panel ready wine fridge/column with glass door on top and single multi option drawer (can set to freezer, refrigerator or higher temp) delivered a week ago. Couldn't get it to get cool and didn't hear the compressor start. I was able to work from home and their warranty/service provider Adco Service support center in Phoenix was able to walk me through the setup menu and get the compressors to switch on from the standby mode it was in. Everything is looking good. They are also sending me a new adjustable front leveling foot that got damaged in transit/delivery. I wanted to get the unit functional before doing a first impression writeup. My point of reference was a 30" 188-bottle capacity full size tri-zone/three compressor (!) Viking model in my last house. I'd been looking for something thinner for my new kitchen and this 24" model fit my spec needs. In terms of build quality, I'd say the Fhiaba is at least as well built as the Viking model I had. Though smaller in dimensions, it feels more solid than the Viking model. Maybe this is owing to the full steel interior. As the saying goes, it's a pretty impressive piece of kit. This model only has two compressors versus the three in the Viking. The difference doesn't matter too much to me as the Viking had an annoyingly loud 'click' every time one of the three compressors switched back on to keep temp. The Fhiaba is significantly quieter than the Viking. The keypad menu is not as responsive/sensitive as the one on the Viking, but this is not a deal breaker to me as I tend to set the temps in the three zones and Let It Be. The huge advantage of the Fhiaba feature-wise is the ability to turn the bottom drawer into a freezer. I don't have a dedicated high volume icemaker, so if I am planning to entertain, I can empty the icemaker in my regular freezer the night before into the Fhiaba drawer and between that and my freezer icemaker refilling that should give me a great option for ice on demand for cocktails for most good-sized parties. One annoyance is the way the pull out wood drawers are constructed. There is a wood brace running perpendicular in the middle of each drawer that has a slight rise. What that does is makes it a little difficult to slide in some bottles to fully maximize the drawer space. Not a deal breaker, but an annoyance. Overall, the Fhiaba looks like a solid buy and very pleased with it and the service I have received so far.

R S, yes it felt smooth, but not "slick" smooth. It does have texture, but nothing like hand-scraped. You can feel the texture of the wood through the finish. I had the Lauzon wire-brushed sample and a sample of the Hamptons series "natural" white oak here at the same time. The Hamptons sample is not wire-brushed and has a semi-gloss finish. I could not feel the texture of the wood under that finish. They definitely felt different underfoot and Hamptons flooring was smoother feeling. The wire-brushed is really beautiful. I would not order a whole house full of flooring based on the sample, though, because I'm not quite sure it's a true depiction of the actual flooring. I've always believed that flooring companies use their very best material for the sample boards, so I'd want to look at a full box before committing. If you do get a box, be sure to post what it's like!