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Range hood mess

Indie Es
last month
last modified: last month

Hi all, I am so upset and looking for guidance. I came here a few weeks ago seeking help on what insert to buy because my contractor was no help. He gave me measurements (36 inch) and I bought the one you see. He looked at it and said it would work. Well… you can see by the pictures how it was installed. Cabinets were also scratched while he was shoving it up there. I paid him $54k for this kitchen. I was told I can use a piece of wood to cover up the hole. Worst of all, it does not work - feels like it is blowing air in instead of out. Contractor has been paid in full and told me he did everything right and per fire code. We have not had our final inspection and honestly I hope the inspector will say something. Do I have any options to fight this? What would you do?

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