I would phone Monday to inquire, Ryan.

I know my order is coming on Monday. I received a shipping notice via email with tracking information.

Ryan, I had the same thing happen, as I picked the week of April 18 for shipping since the site said the roses I ordered would be ready then... after a while, I called RVR.

Janet, the owner, answered, and said she was working by herself, two staff were out, and sounded a bit indignant because "she was 83." =) She also said just because the site said "ready after April 18" didn't mean it would ship right on April 18! And lots of people were asking her about that... =)

I told her no problem, happy to get the roses. They finally shipped here to south Orange County two weeks after I thought they would. I expect they are coming soon but call her if worried.

I received my order the next week from when I ordered

Thanks everyone. I called today. They hadn’t gotten to shipping it yet but I explained I will be out of town soon so she agreed to prioritize them this week.

Aaron, lucky ducky

Were you on the wait list for RR ?

You getting them gives me hope that I will too, eventually.

I ordered Rogue Royale too! And since I’m a masochist apparently I’m trying Dolly Parton despite what everyone says.

Between Dolly and Neil Diamond I’ll have plenty of spraying and agonizing to do.

I went on the wait list Again

I am taking no chances of missing out

I got mine the week it was meant to go out (last week of April I believe) and they are all budding up.

Long time NYC community garden gardener, first year growing roses (now live in VT). Got the Suzanne Verrier Rosa Gallica book recommened on a thread here and went into a deep dive

Took 800 pics of my first Belle de Crécy yesterday. Grew up on the same block as a public rose garden, and my grandmother grew roses. Long time dream I wasnt evem consious of till I started. So pleased and excited for this adventure. Thanks for all the knowledge on these threads.

Beautiful rose Megan.

Welcome to the world of rose obsession . We are all here to enable you

How lovely, Megan! I look forward to updates as your garden grows 🙂

welcome @Meghan (VT, 5b)! Love hearing about your story.

That is crazy Janet is not only 83, but also working by herself. You'd think she'd have more help RVR being as popular as it is... not a big box store but you would think some staff.... especially at 83. I did call her once, she picked up, and I felt reassured my order was received despite lack of email confirmation and ability to set up an account.

Help is hard to find here. There have been many workers lured to the marijuana/hemp growing industry. Also workers can get sick or pregnant.

I thought I remember reading Janet got some great new help last year? Am I imagining things?!?!

I met a lovely helper in person. I think when the poster called Janet was the only one there at that moment. That is not to say she has no help usually.

When I called Janet answered but she was giving instructions to somebody in the background so I think she does have help. But this is undoubtedly their busy season and many nurseries are having a hard time getting orders shipped out on time…my orders from Heirloom shipped on time but they posted a video saying they’re short staffed. Regan and Edmunds orders were late.

She definitely has help. I think I've both emailed and telephoned with multiple people.

@oursteelers 8B PNW Yes, I remember the same thing. In fact, I remember a post from the new "manager" of the nursery from a year or so ago (I don't think it was here), where they said that they were getting things back under control and really ramping up the production of their "wait list" roses and the customer service.

I’m still waiting on my Rouge Royale that i ordered in March. It was scheduled to ship April 25 but nothing has arrived yet. I emailed weeks ago and never got a response. No shipping notifications yet either. I hope I receive it before the weather really heats up here!

Do phone Laura on Monday.