Miele T1 extended warranty vs. third party
Tom Fid
last year
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Tom Fid
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Miele warranty question..
Comments (14)Hello I have Miele's extended warranties on my double oven, hood and warming drawer. Have had the appliances since 2006. Have had no trouble with any of them but I felt better buying the warranties. At that time the cost was $400 plus for all 3. I was also concerned about the electronics in the ovens. In all fairness, I do not use the ovens everyday. I have a Wolf 5 burner cooktop and really like it and have no warranty on that. However, I bought my Miele 4840 and 9820 washer and dryer from Expo on May 28, 2008 and forgot I had 11 months to buy the warranties. And Expo went out of business this past spring so I never got any notification of my warranty expiration. I have been dissatisfied with the washer because it did not have the ability to add an extra rinse to the cycle automatically and the dryer was not drying the clothes. I read on the laundry website that Miele could come out with their computer and correct the dryer issue because it has been a prominent complaint. I called and the Miele tech came the next day and corrected the moisture percentage and programmed the washer with an extra rinse cycle automatically. No charge. It was then I found out that I could not buy the warranties. I called Miele and wanted to buy the warranties and was told I was too late. I asked why Miele does not notify you of the warranty purchase like Kitchenaid and GE and she said the dealer is supposed to do that. Well Expo went out of business this past spring but the woman didn't care and so my $4000 machines are sitting there with no warranties whatsoever. I am going to call back tomorrow however and try again and the warranties are from date of purchase not date of delivery. I got my washer in June but the correct dryer (3rd times a charm) didn't arrive until July. I also did not have a certified Miele tech install it-I called two and got no response. Not even a call back. Oh well. The machines are expensive and all electronic so I would have peace of mind if I had the warranties. I think the company is losing money by not at least sending an email to the registered appliance owner....See MoreHelp-Looking for 3rd party appliance warranty!
Comments (10)If you feel you must have one get it from the manuf of the appliance. Antss, can you explain a bit more? I had thought manufacturers do not provide extended warranties, but rather subcontract them out to 3rd party warranty companies. I.e. you are still buying a third-party warranty, and with it, any issues with the quality/integrity of that warrantor. But what I think you are saying is that you can get an extended warranty provided directly by, e.g., Kitchenaid? Is that right? I am asking this because we just bought a KA DW, and were thinking of buying an extended warranty. Yes, your philosophy was correct a few years ago, when you could count on several problem-free years with most good-quality appliances. Now, that's not the case, even for the expensive brands. And though you've said it's better to put aside a few hundred bucks, I have also read that one service call can cost that, plus the parts, plus often they have to return with a part, or for a second service call, or a third, and therefore extended warranties are looking cost-effective given the track record of appliances these days....See More*warning* ... whirlpool's extended warranty scam
Comments (32)Happy Holidays I purchased Whirlpool New Hybrid Dryer not requiring venting to outside, and matching front load washer with Steam. The washer gets cloths cleaner than any washer I’ve owned prior, I no longer use additives or bleach. Wash times are longer, but the machines are great quality, 10 year warranty on drum, etc. The dryer gets cloths dry, the set cost more than competitors but those who are buying Samsung or LG, remember they are manufactured in Korea or China, they may have technology, lower prices but when something goes wrong or breaks, parts come from there and often I’ve herd from others who own these appliances, parts are not readily available and they wait months to get the parts delivered and repairs completed. When I read some reviews bout Whirlpools new technologies, people were complaining about routine maintenance. I couldn’t understand why all the complaining, you get your car serviced, oil changed regularly, maintenance insures your appliance wii last. My phone parents still have the same appliances I grew up with, but manufactures cut cost by making the machines not built like they were in the past. I’m loyal Apple consumer, the products cost more, but when they have issues, it cost more to repair than buying new product. It angers me now that I’m retired, I can’t afford new every couple years, and for my loyalty, this is how they have such huge profits. Reality, that’s corporate America. I have learned to do the maintenance myself and repairs are easier going to you tube, watch a repairman show you how to do the repair. Whirlpool offered me a 5 year extended warranty, whirlpool uses qualified repairman to service your products. I pay $80.00 a month for 3 months for my extended warranty. It’s insurance should something major happen, peace of mind. I drove from Los Angeles 2 hours to Dana Point to purchase the set, Orange County Appliance Store offered better prices, I saved $400 on the set. Like all new technology, cost more in the beginning, but I suspect this new technology will become the norm, more manufacturing will follow, lowering prices. Whirlpool now owns Maytag, and Amana which are my kitchen appliances. Whirlpool is the largest manufacturer and made here in America. Americans still make quality products, if more Americans trusted American products above buying cheaper made in China, maybe the prices would be lower. Remember, you all want better salaries, better homes, better schools, multiple homes, new automobiles, yet why are you not supporting fellow Americans working to make you quality products? One last thing I like to mention, as a Veteran who Proudly served, I like it when people thank me for my service. If you really want to thank me, contact your representative and Senator and tell them to provide Veterans with benefits that are not below poverty living. It’s an insult to those who served. The majority of homeless here are Veterans. It’s bad enough we witness the corruption in Washington, but Veterans deserve better. If those serving now knew how they will be treated after serving and become disabled, left to live in poverty, I doubt that many would serve and give their life knowing that the country they fought for cared less about them later. Do your homework, learn all you can about everything in life, you’ll make wiser decisions and better choices! God Bless, good luck, and remember that this current crises we will all get through. In the 90’s, millions of men died from AIDS. The government did nothing for more than 4 years. Because it was Gay men dying. Only after Ryan White, and Rock Hudson died, Elizabeth Taylor was going around speaking out for those dying of AIDS, Ronald Reagan finally did something about getting help to those being infected. I’m sorry about the couple hundred thousand who have died, but millions of men who paid social security, who will never get benefits died. Social Security claims to be broke. Where is all the money they took from the millions who died and will never be given benefits. Like I said,the corruption in Washington, and I won’t mention the one who is fired and only became President to keep NY District Attorney for coming after him for all the crimes he had committed. He got into the White House so they couldn’t go after him! That’s life!...See MoreHave to choose between Miele 30" induction range vs. Miele gas range
Comments (33)AVOID MIELE RANGES. UNRELIABLE UNITS. TERRIBLE SERVICE. We've had Miele dishwashers for literally decades; they have been great, trouble-free performers. Not so the 36" gas range that we bought for a kitchen reno in 2016. The design is nice and the basic functionality is great, but the reliability is the absolute pits. MIele released this line of products before they were ready for prime time. And Miele knows it. We have had burners replaced several times for ignition failures. Last time around the technician replaced all six burners with "upgrades" (I'm guessing, redesigns that cure the faults of the original burners). The little part that detects when the oven door is closed and shuts off the broiler if it's open? It melted when the (extremely hot) broiler was on for more than a few minutes. The rubber feet for the grates constantly disintegrate; we've gone through literally a dozen of them. And now that our unit is out of warranty, Miele wants $32 each for replacements (and there are no aftermarket parts available anywhere). The latest problem is the oven door latch mechanism, which has failed so that the unit will not go into self-clean mode. Making matters worse, Miele's service operation was gutted during the pandemic and has not recovered. Their call center is offshore somewhere, and the people are clueless about the products. As for the technician dispatch in NJ ... don't get me started. Totally dysfunctional. The techs themselves are highly competent ... when you can actually get someone to come. Constant scheduling screwups, technicians not being told what parts to bring, several week lead times, etc. Their service is beyond unacceptable for a premium-priced brand. And we have yet to find a third-party repair service that will work on Miele ranges (dishwashers yes, ranges no). I'm sorely tempted to throw the thing out and go with Blue Star or Wolf. AVOID....See MoreTom Fid
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Tom FidOriginal Author