I’ve acted as GC on my last few renovation projects, one which involved three bathroom gut remodels and a brand new kitchen with all new appliances and cabinets, new hardwood floors, doors, and moving walls. Subs I had: (1) paint/general construction/drywall, (2) plumber, (3) tile, (4) floor guy. I did the bulk of this in about a month and a half, with just little aesthetic touch ups later. I saved both money and time. Time, because I found that GCs will schedule one thing after another, not wanting people to work around each other, but because I was on a really tight timeframe that my son and I wouldn’t have a place to live, I scheduled a lot of folks to work at the same time around each other. They grumbled a bit more, but I was there every day to smooth things over, help, and just be a charming friendly person who brought cookies and snacks :). That said, to echo a lot of what folks said, it’s important to (1) be there on site every day to catch things early that are not aesthetically what you’d like, before it becomes more difficult to fix later, (2) have great people skills to motivate folks and work through issues, (3) have great organizational and project management skills (4) make decisions quickly and easily (being willing to do your own research) (5) be efficient about ordering supplies and materials on your own, which really saves time and money. And maybe most importantly (6) have the energy to deal with this all — it takes a lot of energy. I was exhausted. The reason I undertook it is that some GCs I talked to gave me a 4 month estimate on the work, and I just didn’t have that kind of time. All the sub folks were referred by my broker, so they were really responsive and professional and above par. I’ve continued to use them on other renovation projects, and they’ve always been really responsive and great. I may be lucky, because I’ve heard of nightmare stories as well, but it’s just to say that if you get good referrals, I‘ve found it’s not always the case that you can’t get subs to show up or have leverage compared to a GC. In fact, on a current project I have, all my same subs agreed to take on the work for me, right away, when my GC couldn’t get his subs for weeks out. I respectfully don’t agree with the comment that if you can’t tell about running an electrical line you can’t be a GC. If you trust your subs to be good at what they do, they’ll guide you through everything and help you make the best decisions. That’s what they’re there for. I‘ve done several remodels now, and haven’t had any issues later on (I lived in that particular house for 5 years). Anyway, I know it’s been 6 years since this post, but since I always get value from older comments and advice, I thought I’d still share my own experiences for others with this same question.

The design build firms are going to be more cost focused. Not your needs focus. They may have a designer but this person is not really focused on what you want and need. Most likely the designer from the deign build firm is there to ensure you make choices so the build can start and the company can move on to the next project. I would go with someone who is there just for you.

We bought our Peninsula house from people who had just had it gutted and redone by Mueller Nicholls. They are a one stop shop. They did excellent work from what we can tell, and we are super picky. My husband is an engineer with a strong architecture background, so he has a clue of what to look for. There is one caveat about their kitchens and baths if you are a GW/Houzz devotee. They use a certified kitchen designer who used to work for Wood Mode, which is really great. But their kitchen designer is not quite up on how people here like to have their kitchens. And they build their own cabinets. My kitchen is gorgeous, but came without base drawers in the island and a wall of wasted space where a shallow cabinets would have been useful and two big sinks in a relatively small kitchen. Plus there was an unsupported overhang on the kitchen island, which Joe Corlett noticed when I was discussing redoing my kitchen. As I type this, it sounds bad, but I would use them again in a heartbeat. I would just be prepared to be active in designing the details of the kitchen and checking back here with the GW/Houzz experts. Good luck with your project. And remember you need to allow tremendously long lead times on getting anyone to start work. The waiting lists for contractors and such are almost as bad as the waiting lists for some schools in our area. These are the pictures from before I had things redone to my specifications. https://www.mnbuild.com PS The previous owners of our house highly recommended working with Mueller Nichols. They had nothing but praise for them.

Dear Kim, I think you are a little ahead of yourself. Like the majority of people wanting new kitchens you are trying to get your new kitchen done. And Without being able to communicate what it is you really want and expect to Get AFTER your new kitchen is done. You are designing the kitchen but not Your Life You expect to be Living In It AFTER it’s done. “ I already have the kitchen layout chosen for the most part since a friend of mine who is a designer has the same layout and I'm probably going to go with a similar layout.” I believe a kitchen is a Home & Life Improvement Project, and NOT a get a new kitchen project to satisfy your urge for something new. Because you don’t like your existing kitchen, with the Hope of getting what you truly want and desire. This is a recipe for kitchen project failure almost everyone blindly follows. This is the Wrong approach and I believe the Wrong destination for you! What you truly want, if you think about it, is a new, different, better, easier life than the one you’re living now in your existing kitchen. That you know from your own experience doesn’t work for you. Because it’s Not Your Kitchen but the kitchen you inherited from the previous owner. That you had to Adapt to by putting your items where ever they fit and as long as you know where everything is you’ll make do. What makes you believe your new kitchen will be any different? What makes you believe you won’t Have To ADAPT to your new kitchen? If you want to get the new kitchen and new life you truly want and expect your new kitchen project to deliver, and not do any of the work yourself. I believe you will need to hire a designer and a GC. Your budget is going to dictate what you can actually get in design, product, and services. You can’t make a silk purse from a sow’s ear. Is your budget realistic? Fact: You are NEVER going to renovate this kitchen again for as long as you’re in this home. I believe that if you are going to take on a new kitchen project, Your Ultimate goal is Home & Life Improvement. And as dramatic an improvement in Home and Life, for your money, as possible. However, price shouldn’t be the Determining Factor. Why? Because you are NEVER going to renovate this kitchen AFTER it’s done. No Matter What Happens! You will be living with it, for better or worse, for as long as you own this home. Imagine, you’re in this home just 10 years from now. Will it matter then that you saved thousands of dollars, but have lived with disappointment and regret. That you didn’t get to live your new life you were hoping for, for the last 10 years? Or that you spent thousands more to get the new life and new kitchen you still love and enjoy living in every single day? Buyer Beware…Hiring anyone in the services industry is tough for everyone that has had to do this. Doctor, lawyer, plumber, electrician, GC, designer it doesn’t matter. Too many choices and it seems no easy way to tell service providers apart. You may want to hire a GC that does kitchens so you don’t have to find tradesman and do it yourself. That comes at a cost. You may want to hire a designer to create your kitchen design drawings for you so you can get bids and shop for your best price and value. This also comes at a cost. Which route is the best one for you to take? You can’t answer this question because you don’t have enough information. You are in the forest among the trees. So let’s see if we can get you above the trees to get you a 30,000 foot 360 degree view. So you can see clearly what is involved in what you are about to do. Every GC you talk to is a GC and every designer is a kitchen designer so far no help. We are all individuals and as individuals we are all uniquely different. We have different ways of doing the exact same things, we have different levels of perfect that need to be met. We all feel differently about what we do. And We all add different levels of value to the work we do. So although on the surface service providers are grouped together in your case GC, designer, every GC and every Designer is different and will produce dramatically different results at dramatically different costs. So How do you compare them to discover their differences and who’s best to work for you? You ask this simple question, “What do I get if I hire you that I won’t get from anyone else?” You care about What You Get not what they do. If you’re looking for a GC to do your entire new kitchen project chances are they design kitchens or are going to farm out your project to a kitchen designer anyway. To a designer you didn’t get to interview. These designers will design a kitchen (not your kitchen) that suits your budget. You’ll truly believe you’re designing your new kitchen too. Because you’ll get to make choices but you’re not. Because you’ll only get to see and choose from what they show you that fits within your budget. You’ll realize this is true, AFTER your new kitchen is done and you’ll blame yourself and regret that you didn’t do this project differently. NOW that you have the experience of HOW Not To do your new kitchen project. You don’t have the luxury of gaining experience this way. So what do you do? Think about your new kitchen project like a journey you’re going to take. To get you from where you are now, Your existing kitchen that doesn’t work for you. To the world’s perfect kitchen for you, that resolves all of your existing kitchen’s performance problems esthetically and functionally. And delivers that new, different, better, easier, more enjoyable life, that you don’t experience now in your existing kitchen. Where you want to be Living AFTER your new kitchen is done. How? 1. You start where you stand in your existing kitchen. Analyze it to discover what performance benefits exist that you’d like to keep and what performance problems it has that you need to resolve, fix, or eliminate. Now you are clear about what works well and what needs improvement in your kitchen’s performance of the 5 Basic Tasks (storage, preparation, cooking/baking, delivery (food & beverage), and clean up). Reproducing the benefits and resolving the problems gets you to the world’s perfect kitchen for you! And all of this space planning work should be done BEFORE interior elevations are ever done. Your goal is to create the world’s perfect plan that’s uniquely your own. Creating the Foundation your new kitchen will be built upon. How? 2. You create every possible appliance and cabinetry combination to create every possible new kitchen layout that provides a solution, to your unique kitchen design dilemmas discovered in step 1. Use the following link to see what I mean. https://www.kitchendesignco.com/layout-laboratory/ Analyze and Compare all of your new kitchen options you were able to come up with (there should be at least 5). If you need DIY kitchen layout help use the following link: https://www.kitchendesignco.com/diy-kitchen-layout-help/  Just like you did in step 1 so you are clear How each layout (plan) works day to day and when you entertain. After you’ve gone through all of them…do it again. Only this time by direct comparison and using the process of elimination you’ll get down to one plan. Your perfect new kitchen plan. How do you know for certain? You’ve seen and compared all other options leaving no doubt that you have your perfect plan. 3. Now that you have your perfect kitchen plan. Having your interior elevations and 3D perspective drawings done is easy. Actually you should be able to get an estimate on how much your kitchen will cost using your layout (plan) alone. However, if you have a complete set of kitchen interior design drawings done, like these (to see examples follow this link): https://www.kitchendesignco.com/kitchen-design-drawings/  Once you select your finishes you can get accurate pricing from EVERYONE on EVERYTHING you’ll need to complete your kitchen project and long BEFORE you build it. So you can discover definitely if your budget will get you the new kitchen, home and life improvement you truly want, and expect it to deliver. REMEMBER...You are NEVER going to redo this kitchen for as long as you'll own it. For better or for worse live with it and make do, or get what you truly want and expect. It’s your decision. Hope this has been helpful. Joe Brandao Kitchen Design Company