Induction Cooktops: Thermador Freedom Discontinued, now what?
Jessica Ourisman
2 years ago
last modified: 2 years ago
Featured Answer
Comments (40)
mcarroll16
2 years agoRelated Discussions
Thermador Freedom induction cooktop or Miele connected induction?
Comments (14)I have had the Thermador cook top a little over a year and I think I've had about 25% down time. When it works, this cook top is great but the combination of untrained service people and really bad service policies at Thermador work to make this unit unusable unless you hardly cook at all. The unit has 36 little Hobbs under the glass, a mother board and 4 other boards to make it all work. The 36 Hobbs are very stable and haven't caused any problems. So there's only 5 parts that can go down. Sounds simple, no? Think again. Thermador has not done anything to train their techs on this stove top. So when the computer on the unit puts out an error code a tech may not even recognize what the computer is trying to say. I've had to look over the shoulder of some of these dummies to point out the error code the unit puts out. When you finally figure out which of the 4 support boards needs replacing you find that the replacement parts are not available and have to be back ordered. This is a matter of weeks, not days. Lastly, the telephone support from Thermador is no picnic either. It's basically a call center staffed with people having only the ability to take messages and pass them to a non-responsive 2nd level. Presently, my unit has been down since early December 2015. It's now January 6. Thermador has decided to replace my unit. As mentioned in previous posts, getting your cook top replaced is a nightmare in itself. I had to do that in my 1st month of ownership. There's a mysterious 'AR department' that is accountable to no one that outsources the replacement activity to a 3rd party. That process can take months. In California there's a lemon law that applies to appliances as well as cars. I think that is my next step....See MoreThermador Freedom vs Miele 42" (KM6377) vs Wolf 36" Induction Cooktop
Comments (5)I second looking at the Bosch benchmark. I liked the controls on the Bosch and the Wolf. They both seemed to do a good job recognizing small pots on large burners. I don’t own either but I have tested displays. I really disliked the Thermador Freedom. Reasons are: 1) I had trouble getting controls to react when I pressed them. The gaggenau version was worse. Even the salesmen had trouble. 2) Limited to four pots/pans. Most 36 inch cooktops allow 5. 3) it is not as free as you expect. If I recall, there are limits to how many items you can put on one side. If you turn up the heat on one item, it turns down heat on the other behind your back. Other cooktops have these restrictions also, but they are explicit. Here they are implicit which makes it very confusing whenthings don’t work or you discover 15 minutes later the water you set to boil is only simmering..... I have seen reports of problems with Miele controls but I have not tested them myself. This was several years ago when the 42 inch first came out. I love the idea of a 42 inch induction cooktop but I also think it’s too risky when only one manfacuturer makes one that size. I found the Bosch flexinduction cooktop the most flexible followed by the Wolf. Caveat: I tested these out several years ago. I don’t know what improvements/changes manufacturers have made since then....See MoreAnyone buy a Thermador Freedom induction cooktop in the last 2 years?
Comments (3)usc, just responded to you on the other thread comparing Thermador Freedom to the Miele....See MoreThermador Freedom Induction worth it? Or Therm or Wolf regular induct?
Comments (15)Take your pots and pans to the store no matter what brand you are looking at. You need to make sure that the controls aren't covered by a large pot and the surface will function as you want it to when you put your pots/pans on it. The 3 stores I went to, they didn't seem to think it was odd that I brought the pots/pans and if they did, who cares as they aren't the one who is going to cook on it in my kitchen-lol. I even had one store fill one with water to see how good my pot was for boiling -they demonstrated 1st with their pot and then I said "let me go get mine out of the car." Mine was a lot faster (higher quality does matter!) but theirs still was faster than my gas.. The salesman was impressed. I didn't explore the Wolf with the modular. At the time 4 yrs ago I had done a lot of research as we were going to build a house but life went in another direction. In my current house I was planning to gut the kitchen so I started researching again but life has gone in another direction (sigh -again) and no plans (yet) do redo a kitchen. But one of these days I'll have my Freedom!!...See Moreawm03
2 years agoawm03
2 years agowdccruise
2 years agotheotherjaye
2 years agodan1888
2 years agowdccruise
2 years agokaseki
2 years agoJJ Mekai
2 years agoJessica Ourisman
2 years agowdccruise
2 years agolast modified: 2 years agoHU-976479317
2 years agoZO Interior Design
2 years agoSerial Remodeler
2 years agoH S
2 years agowdccruise
2 years agolast modified: 2 years agomcarroll16
2 years agokaseki
2 years agowdccruise
2 years agoH S
2 years agolast modified: 2 years agoJessica Ourisman
2 years agoDan S
2 years agodocno
last yearlast modified: last yearM Riz
last yearlast modified: last yearA D
last yearjon liebers
last yearmtbeller
last yearlast modified: last yearjon liebers
last yearJim Palmer
last yearmtbeller
last yearmtbeller
last yearA D
last yearmtbeller
last yearwdccruise
last yearmtbeller
last yearHolger Bach
last yearmtbeller
last yearA D
last yearBerkshire Hathaway PenFed Realty TX
5 months ago
Related Stories
KITCHEN APPLIANCESFind the Right Cooktop for Your Kitchen
For a kitchen setup with sizzle, deciding between gas and electric is only the first hurdle. This guide can help
Full StoryTRENDING NOWThe 10 Most Popular Kitchens on Houzz Right Now
These spaces show that whites and grays reign supreme for cabinet color — and that the kitchen island is here to stay
Full StoryREMODELING GUIDES10 Design Features to Kick Your Remodel Up a Notch
You’ve done the legwork on your home renovation or new build. Now it’s time to plan your reward
Full StoryKITCHEN DESIGNSo Over Stainless in the Kitchen? 14 Reasons to Give In to Color
Colorful kitchen appliances are popular again, and now you've got more choices than ever. Which would you choose?
Full StoryTRENDING NOW32 Home Design Trends That Will Rule in 2019
Creamy cabinets, abstract kitchen islands, destination bathtubs, compact laundry hubs and more are in store for homes
Full StorySMALL HOMESHouzz Tour: Rolling With Simplicity in a Tiny House on Wheels
Just 240 square feet, this California home encourages efficient living — but there’s still room for yoga
Full StoryKITCHEN DESIGN11 Must-Haves in a Designer’s Dream Kitchen
Custom cabinets, a slab backsplash, drawer dishwashers — what’s on your wish list?
Full StoryKITCHEN DESIGN20 Kitchen Must-Haves From Houzz Readers
We asked you to tell us your top kitchen amenities. See what popular kitchen features made the list
Full StoryKITCHEN APPLIANCESDisappearing Range Hoods: A New Trend?
Concealed exhaust fans cut visual clutter in the kitchen
Full StoryKITCHEN DESIGNHow to Find the Right Range for Your Kitchen
Range style is mostly a matter of personal taste. This full course of possibilities can help you find the right appliance to match yours
Full Story
mcarroll16