Ann, try saving it to your Clippings. Look to the right of your last post (just above this). You will see the word Clippings in green letters. Under that it will say Clip This Post. For each recipe or comment you want to save, click on Clip This Post. Another way to do it is to highlight the entire thread, or the parts you want, right click with your mouse and then click on Copy. Start a new document in Word and paste the thread into that document, then save it to your computer. If you want me to do that for you and then email it to you, let me know.

Avoid these fiberglass doors at all costs!!!! We are in zero degree weather and the door has major drafts all over. The bottom gasket gave out less than a year later. We could not even close the door until I figured out that there was wood blocking the deadbolt. The door warped in within a month and there is now a strong draft at the top of the door. Feather River has very liberal specs for warpage which allow for drafts. The door was "installed" (butchered in) by a Home Depot contractor (Sayre "remodeling") but the drafts themselves are a result of bad quality materials and manufacturing. The (rude) contractor installed the door and then claimed all the screw plugs were missing and that we were to contact Feather River for replacements. Feather River claimed they no longer had them and sent our a brown crayon to fill in the screw holes! No really ... that's what they did! I put in an attorney general complaint and miraculously they found some plastic plugs to send out. The side panels are askew. All three windows in the door have drafts and I am finding frost deposits around the window frame where the drafts are. Wish we kept our original door ... these doors and their customer service are absolutely horrible! https://www.youtube.com/watch?v=E2EVpuoBJes

Over the past nine years I have purchased and paid for installation of 26 Pell Designer series windows and a patio door. I was replacing Rockwell windows which had rotted, warped, leaked and were clouded between the glass. The windows I purchased from Pella are aluminum clad outside and wood trim inside - all casements. I purchased the Pella rol-screens when available and mini blinds between the glass, also when available. But here are the significant problems. Yesterday I discovered the interior wood trim on the portion of the window that cranks out is peeling off. On a guest bedroom window that is used rarely I discovered the trim is completely off. That caused me to inspect the other windows and discovered 16 windows in total are peeling from 2 inch to 8 inches starting from the top and working down. Some of these windows have been in as briefly as 5 years, some up to 9 years. This is the final straw in a series of disappointments. The first disappointment was cosmetic - the realization that I could not get the mini blinds on all sizes. So the cohesive, clean, contemporary look I was striving for is unattainable. The second was quality - 22 of the windows have blinds. The blinds are poorly constructed - some of them do not drop all the way to the bottom of the window - this appears to be a matter of mismatched tolerances, a manufacturing problem. About half of them have the protective piece installed over the string mechanism falling off, a materials/adhesive problem. Some of them have warped blinds, blinds that have never been outside the glass are distorted. On these "older" blinds, the strings are a hassle - they blow between the window and its frame and they tangle, and washing the window around the hooks provided to wrap the string is cumbersome. Which is the third frustration - when Pella introduced their new design without strings, they left all the earlier customers without an opportunity to upgrade. And I repeatedly asked for an upgrade plan. Finally I reached the phase of replacement where we were installing tall narrow windows, and then I discovered Pella doesn't offer true casements. The benefit of casements is that you can wash both sides from the inside - but not with Pella. Pella provides you a casement window with a butt hinge which means you are (I am) dragging out the ladder and buckets to wash these windows from the outside - and yes, blinds are not an option for these windows either. Oh, and to lock them requires multiple mechanisms. After being surprised when the first set of windows arrived with butt hinges, I waited four more years for Pella to get with the program. Finally I replaced the remaining nine windows with Andersen windows. Should have done that in the first place - the Andersen windows have a great strong hinge, open for ease of washing, have a single mechanism to lock the tall windows (vs multiple on the Pella), have more glass for light and view than the comparable Pella windows, and were clad by Andersen to match my existing investment in Pella. No, I am not employed by Andersen - I am just tired of being ripped off by supposedly credible companies like Pella. Pella got over $50K of my money and I got a series of problems and disappointments.

@Ronnie Hossain Pella was sued and settled the case for Pella ProLine casement, awning, or transom window which were manufactured between January 1, 1991, and December 31, 2009 (“Pella ProLine Casement Window”) As @millworkman said, most issues people having is improper installation, and for every complaint, we address when it comes to newly installed windows or doors or anything else for that matter 90% of the issues are related to improper installation or flashing applications, etc. Not sure what happened in your case since you didn't say what issues you experienced yes some company representatives do try to point the arrows at the installers but most of the time they're right because not many follow the manufacturer's guidelines and not only when it comes to windows I see that with backer board installations, with composite decking installations, etc. That being said, I'm not defending Pella window manufacturer, I never used Pella and never suggested using them, just telling you based on my general experience... If you take the best product out there and you do not follow the manufacturer's minimum installation requirements there will be issues. Good luck