not to start a war, but I would go with CB. I feel like PB quality has suffered over the last few years, and I've had a couple friends you have order CB and they have been great. Also all the social media posts about PB delivery delays and poor customer service

I own a PB Jake sofa (loveseat) with wooden base in oatmeal and while I agree with delivery delays and customer service issues PB experiences, I love the sofa. I think the quality is great. I also have a matching piece from a sectional (I will be ordering a chaise to complete it once we move). They are comfortable and look great but in my opinion not for daily use, perhaps more of a formal piece. The back is low and the seat is deep. I do think the sofa is very well made and will last a long time. It definitely holds its shape really well and I love the bench cushion. I also like that it can be flipped over needed and even used as an extra guest bed for a child when back cushions are removed.
Our new house won’t have a formal sitting/living room, so they would be used much more often in the basement.

I have found them to be about the same quality, C&b maybe a little higher lately, but nothing that would keep me from purchasing a PB item is I loved it. They source their furniture do it's not really theirs.

Personally I like the PB style better here. I like that or has 3 back cushions vs 2 as I think they'll need less upkeep to look good. I have a similar style couch with 2 and it's annoying the way that the cushions flatten. Both seem to have similar construction. I also like that the PB one is made in the US.

Either way there both nice looking! Maybe see if you can try them in store first or what their return policy is (if applicable). We ordered a room and board one without trying it and regret it only because we didn't realize how low the back was. Now I recommend trying them!

That's funny the Pottery Barn is so much more expensive, I think (on average) Crate and Barrel is higher quality. You can sit in their sofas in store too (I've sat in the Gather and it was pretty nice). Maybe their marketing just works better on me. I'd do the Gather in a heartbeat though since you can actually sit in it.

piper, did you decide? i just discovered the C&B Gather Petite and it checks almost all our boxes for a sectional. The closest C&B to me is 5 hours away so I haven’t sat on it. Have you had a chance to sit on it? i would love to know your thoughts, if you have.

Hi! Still have not decided.. I am waiting to move into our new space before ordering since it's a funky layout and I haven't decided if a sectional would work better than a sofa. we have a couch we can use for now. However, I have been to the Crate & Barrel twice and have sat on a gather petite chair that was lovely, but haven't been able to see the fabric color that I want in person or the actual couch itself. I am leaning more towards C&B though as it seems to be more comfortable than the PB Jake...

Piper, Thank you for the update!

I've been looking at these exact two sofas! I feel the C&B Gather sofa is better quality and will last longer.

Sala, have you by any chance sat on a Gather in a store? If so, I am curious about your impression of the comfort. Soft, firm, just right?

@Xty G (z4) Gather was right behind the Lounge for me in terms of comfort. You sit more upright as opposed to lounging. I really like the look of the wood base, but chose the Lounge since it was so comfortable.

I'm deciding between these two as well, and I am leaning towards the Gather petite. I sat in the Jake at PB over the weekend and it was a little too deep for my liking.

I did end up ordering a Gather Petite apartment size sectional in Monet Champagne a couple weeks ago. They told me 18-20 weeks, but i am mentally prepared for it to take longer. i wasn’t able to sit on it because the closest store to me is 5 hours away, so i have my fingers crossed that all the positive reviews are accurate. my biggest hope it that the 24" deep seat is correct.

Xty G (z4) I ordered the Gather woodbase sectional in their stock pieces and also in their stock fabric in April 2021 and was told it will be ready in 6 weeks.
It’s almost Oct 2021 now and I still haven’t received the sectional. C&B is horrible at communicating with their customers their supply chain issues. I wish I had read other C&B customers google comments on what a horrible experience they’ve had with their orders that they had placed in November 2020.

https://www.houzz.com/discussions/6042620/crate-and-barrel-order-delay-feedback-please

https://www.houzz.com/discussions/6042620/crate-and-barrel-order-delay-feedback-please

https://www.google.com/amp/s/www.vox.com/platform/amp/the-goods/22424622/west-elm-delay-furniture-customer-service-communication

That’s such a bunmer! i hope you get it soon. Did you order theough a store or online, out of curiosity? i was told by multiple sale people at their stores to order it theough a stroe so I have an actual person to contact about delays amd things. Hopefully, it all works out!

I'll tell you something really important that isn't mentioned about Pottery Barn and for that matter West Elm. They strive to use low-voc/non-toxic materials, thus their furniture is way healthier than the typical furniture around. Typically, to get "healthy" furniture, you have to pay a lot (think florence knoll). However, PB is affordable and low voc. To me that's super important. I'm not that familiar with CB, though...not seeing anything about Greenguard on CBs website. Only that they no longer use retardants no their fabrics. PB seems much healthier

Xty G, I ordered it in store at the Houston, Texas location. The sales associate doesn’t communicate with me about delays. I have reach out to them every month.

Does anyone have a photo of the Gather Woodbase in their home? We are torn between the regular Gather and the Gather Woodbase (88 inch). For some reason, the regular Gather is 1 inch deeper. Also, the regular Gather is 2 inches taller in height than the woodbase (19 inches for the regular). We want to get the Gather leather ottoman (also 19 inch height). The Gather Woodbase is only 17 inches high though. We love the look of the woodbase, but these dimensions are really throwing us!

I am between these two sofas as well. I am also considering maidenhome sullivan, but some mixed reviews have made me nervous. Anyone have any updates or pictures?

Tara, I think the Gather with the wood base is a fairly new offering, so it could be that no one actually has one in their home yet.

Stacey, I ordered the Gather Petite apartment sectional which is now called just Gather (vs Gather Deep) at the end of June. Given all the delays everywhere, I was not expecting to recieve it until February at the earliest, but got an email last week saying I might receive it as soon as mid December which would be amazing. that is the only update I have.

Thats so exciting! I hope you love it and that would be amazing if you got it early!

Just to set the record straight on a couple of things, (and I don't know anything about the Gather, so nothing to add positively or negatively), PB does have its own factory in NC and does not outsource its furniture unless it's the leather upholstery and with a few exceptions. I know they strive for environmentally sound pieces--both by planting trees for every wood piece they build and by using low or no VOC fabrics. Their process is solid with kiln dried wood and stronger supported spring structure. I've been through a lot of sofas of different quality and researched how they're built. That said, not all pieces are the same. Cushions vary by material (down vs. memory foam, etc.) You have to pick what's comfortable and most aesthetically pleasing to you. I just wanted to correct some misinformation I read in earlier comments.

I own the Jake sofa in the performance everyday linen in Oatmeal. pottern has many sofas in their showroom to sit in and this was displayed in the store. i cant speak on the CB sofa though but as for the Jake, i love it! i read a few comments in here and i just want to say that PB has a plethora of fabrics especially in Performance frabrics which are easier to clean and stain resistant. my bf is on the sofa more than me when he plays video games and it is still in greaT shape. we have it it for almost a year now and later down the road i can get replacement insert cushions from pb which i like. i have napped on this sofa several times and we have movie night on it and i love that it’s deep but it doesn’t look deep from afar. i have a small apartment and it fits perfectly. i have a scandinavian style so all neutrals and this was the perfect sofa. it is also CERTIFIED NON TOXIC, sustain sustainabley sourced so great for our health overtime and is made in the USA which i like as well.

Hi Piper. Did you decide on a couch? I bought the PB Jake couch and ottoman over a year ago. This couch is beautiful but it is not for everyday sitting. Stains are difficult to come out. Couch cushions have sunk deep and the back pillows are also falling apart. The filling inside back pillows have fallen apart. The ottoman leg is broken. Just a mess. Have been working with PB and still have no resolution. It’s quit sad. Again a beautiful couch but not for everyday use would be my recommendation.

@Rose N Oh no! That's so sad to hear as the Jake is listed as "commercial grade" implying it's going to hold up better. I am so tired of the high costs for furniture that doesn't hold up. I waited six months + for my C&B Lounge sectional only for it to have a cracked frame. They replaced it and now within 3 months the cushions are flat and I can feel the support beams. It also creaks. This was nearly 4k for this sectional. I feel like I can't find well made quality furniture at any price point anymore. Had I known I would have just reupholstered my grandparents old sofa!

@Dimples90 - So glad to have found your review of the Jake sofa. I've been looking at the sectional with bumper but my store doesn't have and Jake sofa on the floor so I haven't been able to sit on it. Is it soft or firm? I noticed on their site that only the leather Jake cushions are wrapped in the down blend. -the regular upholstery cushions don't have that description. Makes me thinks that the upholstered version might be firm. Would love to hear your thoughts.

We just got the Jake wood base around Christmas. Love the look and many fabric options which allows customization. However, the seating is deeper than I expected and the cushion is firm.

Hollie Caldwell how has the jake been holding up? We are considering buying 2 for the living room. Thanks!

My Pottery Barn Jake bumper sectional was delivered a couple months ago, and I love it! it looks great and is incredibly comfortable. I got the Sunbrella Sahara Weave fabric, which resists fading, stains, and dog hair. The fabric feels soft like any other fabric would feel, and it does its job! When a baby bottle leaked milk and went unnoticed for at least a few minutes, the liquid had beaded up. When I wiped it up, the fabric didn’t even feel wet. None of the milk had soaked into the fabric. The grandkids are young and have jumped on the sofa, stood on the arm, moved the back cushions, and climbed over the back. While we work on stopping that behavior, the sectional is holding up great! The sectional was made to order in the USA. Delivery and assembly were completed on time and with no isssues. I’m happy with the purchase!

We bought the C&B Gather sofa plus ottomon in leather last year.. It is the standard depth sofa and we were not able to sit in that poarticular sofa prior to ordining it. We ran into the typical delays due to supply chain issues (7 months). When it was delivered, the delivery guys dropped the sofa in the street and damaged the leather. C&B ordered a replacement (another three months). Both of us hate this sofa! It is very uncomforatable. I am 5'11" and it is too deep to comfortably site upright. The back cushions are not fastened to the sofa in any way so they are constantly slidding down. Even when pushed back, the do not provide good back support. I cannot sit in this sofa more than an hour or so before I get a backache. I wanted a sofa/ottomon combination rather than buying a sectional for the verstility so it really limited my selection of sofas. This was a big mistake. On tiop of that, dealing with C&B sales, customer support and their finance company was a real nightmare that I will never go through again.