RESOLVED No basic 2-handle faucet with all-metal cartridge anymore?
jally
3 years ago
last modified: 3 years ago
Featured Answer
Sort by:Oldest
Comments (14)
jally
3 years agoRelated Discussions
Hudson Reed Faucets - Good or Bad ?
Comments (55)@ Vinita Bali Actually, Vinita, the defective casting was probably new, just not very well cast. Casting, whether sand or mold casting, is not always a precise process. The flow of the molten brass may not be even, resulting in voids in the finished product that engineers call "holidays" (Why "holidays", I don't know. We call them "holes".). If the holes are big enough, the casting is scrapped and melted down to make a new casting. But, some companies patch small holes with a solder or braising material. Not the best solution, but it works most of the time. Not in your case, however. Looks like the solder patch was a "cold patch" that did not adhere well to the underlying brass. My point is that if Hudson Reed (actually Limitless Digital Group, Ltd.) says it was a new casting, it most likely was. When the company admitted the defect, but denied your claim, did they deny their obligation to 1. Replace the defective part, or 2. Repair the damage to your kitchen resulting from released water, or 3. Both? If they denied just 2, it's because of a clause in their warranty in which they disclaim all liability for damage to anything other than the product itself, or what lawyers call "consequential damage". This disclaimer is very common, and almost never works in court due to some basic procedural defects in how the warranty is delivered endemic to internet sales. But, companies use it to bluff you into thinking they do not have to pay for consequential damages, and most consumers are fooled by the bluff. Kudos to you for pushing on and making them pay in the end. Most people would have given up. I wish you would tell your story to our readers by adding a comment to the bottom of our review at http://starcraftcustombuilders.com/sources.faucets.Hudson.Reed.htm. I'm certain they would appreciate it. Thanks for the insight. For other readers wondering how to prevail on a warranty when companies deny perfectly legitimate warranty claims, read How to Win the Warranty Game....See MoreCan someone explain what drives the price of faucets & help pick?
Comments (20)I can understand the gavavemom's concern about the price of faucets. For the cost of a quality faucet you can buy a pretty good dishwasher or two microwaves, sometimes even a refrigerator. Why are the things so expensive? They're actually not. You can buy a good quality basic faucet that will give many years of excellent service from any number of sources -- and I mean a brass faucet with a good valve for under $50.00. In fact, I just did a search on my usual faucet e-tail sites and found name brand centerset lavatory faucets for under $30.00. The problem with these faucets is that, for the most part, they are not at all stylish. They look like the faucet in your mother's or grandmothers (as the case may be) 1970's bathroom. When you pay $600.00 for a faucet, you are paying about $50.00 for the faucet and $550.00 for the style. Most likely it will not work any better or last any longer than the basic $50.00 faucet. It's very much like buying cabinet hardware. A basic cabinet door or drawer pull or knob cost less than $1.00 -- in fact I have seen them for as little as 29¢ How, then can someone spend $25.00 and more on a cabinet pull? Easy, they're paying the extra for the style. As long as you insist that your faucet have style, you are going to pay more for it. You are paying for short production runs and the cost of designing, prototyping, testing and certifying the faucet -- which can easily exceed $100,000. Spreading this start-up cost across a small number of faucets means that quite a lot is added to the cost of each faucet. Not to mention that the manufacturer's markup on designer faucets is much higher -- they have to make their money from fewer items sold. Plus, as the originator of this thread shows, we don't fix things any more. If it leaks or stops working perfectly, we throw it out and get another one. This makes the lifetime costs of owning faucets much higher. And, it is really dumb because most faucets can be easily fixed. In almost all cases the problem is nothing more than a silicon seal. My grandfather built a bathroom into his Victorian house in 1912 as a Christmas present to his new bride. In 2012 when the city tore it down to build a new library, every faucet in the room was still working perfectly. On the hot water side of the lavatory, the nickel finish was entirely gone and the brass beneath completely exposed -- but it still worked because it had been carefully maintained for 100 years, by my grandfather, my father, and me. If it needed a new washer, it got one. If the riser leaked, it got a new one. It was certainly not a stylish faucet (well, actually, today it is stylish once again), but it worked, and my Grandfather, Irish to his bones, would not replace anything that still worked. It was a Kohler, by the way. Anyway, so long as you require a faucet be stylish, you are going to pay for the style. The more style, the more you are going to pay. If you want the major league bragging rights of owning a Philipp Starck-Designed Axor (Hansgrohe) faucet, you will pay a major league price. Or, for 1/10th the price, you can own a Delta or Moen that will last nearly forever. You are the buyer, and the choice is yours. So, what's it going to be?...See MoreAnother FUNNY thread from the archives
Comments (2)I remember reading that...but it's still just as funny.... I am completely surprised that I didn't find a post from me on there...My DH has done a few things during our 42 years that I tell on him every now and then. patti...See MoreReasonable reliable faucet?
Comments (16)I bought the stainless Delta Leland a couple years ago form Amazon. I haven't had any issues. Anything can fall apart and there is always going to be negative reviews so I wouldn't worry too much. Below is the amazon link. It's rated about 4.5 out of five stars - not bad for 635 reviews, but again, if you read all the bad ones then you probably wouldn't want it. I think the list price was $160 back when I bought it. I ended up only paying $100 though because I bought one that had damage to the shipping box only (?) which was $25 off and then I had points from my AMEX card. http://www.amazon.com/Faucet-9178-AR-DST-Pull-Down-Kitchen-Stainless/dp/B00A39FSAK/ref=sr_1_1?s=hi&ie=UTF8&qid=1423855472&sr=1-1&keywords=delta+Leland I should add that I use mine daily because I'm always cooking from home.. No issues ..knock on wood :)...See Morewdccruise
3 years agomrykbee
3 years agowdccruise
3 years agojally
3 years agolast modified: 3 years agoCeladon
3 years agowdccruise
3 years agojally
3 years agolast modified: 3 years agojally
3 years agosjerin
last year
Related Stories
KITCHEN DESIGNHow to Pick a New Kitchen Faucet
Learn all about mounting styles, handles, finishes and quality to get the kitchen faucet that best fits your needs
Full StoryFARMHOUSESNew This Week: 2 Charming Farmhouse Kitchens With Modern Convenience
These spaces have all of today’s function with yesteryear’s simplicity and character
Full StoryDIY PROJECTSHow to Replace Your Kitchen Faucet
Swap out an old faucet to give your kitchen a new look — it's a DIY project even a beginner can do
Full StoryMATERIALSInsulation Basics: What to Know About Spray Foam
Learn what exactly spray foam is, the pros and cons of using it and why you shouldn’t mess around with installation
Full StoryBATHROOM SINKSYour Guide to Buying a Bathroom Faucet
Choose a bathroom faucet that fits your style, pairs with your sink and will perform well over time
Full StoryEVENTSThe Latest Trends in Kitchen Faucets at KBIS 2020
Faucets with professional looks and functionality, as well as accessory faucets, were featured at the recent trade show
Full StoryKITCHEN SINKSJust a Touch: Faucets Without the Fuss
Faucets that turn on with a tap of the finger, forearm or hand are great for messy hands or full arms
Full StoryKITCHEN SINKSThe Case for 2 Kitchen Sinks
Here’s why you may want to have a prep and a cleanup sink — and the surprising reality about which is more important
Full StoryCLEANINGThe Basics and Essentials of Natural Cleaning Solutions
A few household ingredients provide a sparkling-clean home
Full StoryGREEN BUILDINGWhat's LEED All About, Anyway?
If you're looking for a sustainable, energy-efficient home, look into LEED certification. Learn about the program and its rating system here
Full StorySponsored
More Discussions
jallyOriginal Author