Ordering kitchens from Ikea has been an absolute nightmare
Peter (6b SE NY)
3 years ago
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Celadon
3 years agolast modified: 3 years agoPeter (6b SE NY)
3 years agolast modified: 3 years agoRelated Discussions
From Nightmare to Done! Hobokenkitchen's Final Kitchen Reveal
Comments (82)Sanjuangirl - yes the bathroom tile is all Artistic Tile. I'm so pleased with how it came out. The kitchen and master bath are both long, narrow'ish rooms so I was a bit concerned with how they would work, but I'm really happy with the functionality of both. Laura, the hood is a Wolf we got on floor model sale. kksmama - our aisle widths are way below what is considered acceptable here on GW and they are more than adequate. We just had a party with 27 people all of whom hung out in the kitchen - people were sitting on the window seat bench and it didn't feel cramped at all. I was able to navigate around to clear and refill things no problem. It may help that our sink, dishwasher and fridge are all beyond the island so none of those are restricted at all. I'll go measure for you in a bit but we have a play date in a few minutes and our living room is horrifying! ; )...See Morehas anyone ordered cabinets from the 'amish loft?'
Comments (45)Well, they never told me that policy! They said the final payment was due at delivery, which I made... but when I quickly discovered the problems and became concerned that they didn't seem too willing to respond favorably to correct things, I placed a "stop payment" on the check. Of course, that only worked because they told me too late that they expected a bank check (Saturday afternoon when delivery was on a Sunday), which is what they originally wanted. In any event, I certainly wouldn't have felt comfortable making any final payments before I had even seen any cabinets! I wouldn't have appreciated being contacted by the cabinetmaker, either! You're right -- you and I contracted with THEM to handle everything with the cabinetmaker. They should be able to make their cabinetmakers correct everything without involving you more than is necessary. And I also didn't appreciate the delays in delivery (the cabs ended up being about 3 weeks late), but I've come to believe that's not uncommon with custom cabinetry either. I'm sorry you had a difficult time. I still would love to see pictures of your kitchen... does it resemble the painted cabinets on their website? Those are so pretty! I do still believe their cabinets have a somewhat unique look which I am still happy I went with. It seems you feel the same. bloomin......See MoreMy dream kitchen has turned into a nightmare
Comments (47)I couldn't find my thread so I searched for it and found it. I want to thank each and every on of you for your support,encouragement and advice. These guys tried to make us feel like we are crazy and unreasonabale. I did receive an answer from the BBB that they had received my complaint and forwarded it to the contractor. They have until Sept 17th to reply. Yes, these were brand new cabinets supplied by the contractor from a a company called Golden Cabinets. I found the store he bought them from and we looked at their displays and the drawers were a little hard to pull out but not as bad as mine. They also had one cabinet just like mine that is next to the range that has that same ragged cut edge on the bottom! I couldn't believe they would put that up in their showroom! Or that the crew who put it in my kitchen didn't notice it. As I said before, I think the guy (crew foreman) who installed my cabinets did most of the damage. Yes, Ho'Aloha Design Group is licensed and insured for $1,000,000.00 for LIABILITY/PROPERTY DAMAGE http://pvl.ehawaii.gov/pvlsearch/app;jsessionid=5A9D8DD4EA806A5307450CD62C9E5104.liona?_f=n&_a=IB&licno=26843&lictp=CT&off=0&nm= I did look them upon the BBB website before I hired them but there have been no complaints against them. There will be now! I asked them to make it public. They filed no permits and I don't even know if that was necessary. He lists no employees except himself but has several men working for him. There was no licensed electrician or plumber but he does hire an electrician when needed. The first outlet he put in for the range was for 110 but the other guy and the painter told him no, no you can't use that you have to get something I didn't hear for 220. They left for lunch (they usually ate out on my porch) and I assumed he would get the proper plug at Home Depot which is at the bottom of the hill. But no plug and the guys who delivered the range and were to test it out and level it had to come back the next week. I told them in the beginning the delivery date for the three appliances was Aug.30 so they had plenty of time to have everything ready. He also claims he has no employees just himself. In fact he has several guys and his Brother Duke who handles the finances and legal matters and he is also a Fire Chief. On 8/11 2010 I sent him an e-mail WITH pictures of the drawers that did not work and the one with the bottom not attached to the back, Picture of NO BACK SPLASH behind the range (the foreman told me there was one there for there, a picture of behind the range where was no outlet for the range plug,a picture of the badly scratched cabinet floor under the sink, and the electrical plug for the disposal right under the water valve, the damaged piece of Pergo flooring that was sticking up plus a diagram of how the boards are supposed to be laid, the painted over holes in the wall and the food and tools left all over. But he never answered and he never mentioned it. I had never heard of a punch list before reading it here. Just what do you think I can or should ask for? I have written a 2 page letter for the Board of Contractors but Haven't sent it yet because I need a punch list. An excerpt from the letter: "When the dishwasher could not be installed and the drawers did not work I stopped the final payment check telling you would get it when the kitchen was completely functional but you threatened to put a lien on our house, take us to court and cause as much financial incremental interest and damage as you could. Also threatening that you will win because of your connections (is that because Duke is a Fire Chief?) and previous experience in courts was uncalled for when you were told you would be paid when the issues were resolved. Duke said, "Believe me, Ive done it plenty of times before", to which my daughter replied, "I bet you have". That implies to us that other clients were also unhappy with your product and work. I had a functioning dishwasher and cabinetry before you worked on my house so was it really to much to expect it to be that way when you left? In addition, telling us we are not allowed to talk to your workers who are working in our home is ridiculous. You insulted my daughter & told her you never wanted to talk to her again. I told you and Duke that this will be her house & she would pick the colors & granite or whatever she wanted. I think saying that you usually bill for consultation and taking clients to the granite place is a bit much."...See MoreSuggestions, Advice, Details to add before we order our IKEA Kitchen?
Comments (24)Thanks Benjesbride! Well, as seems to be our fashion, we had an unexpectedly rushed last minute do-or-die IKEA kitchen buying experience when our contractor told us he'd start putting in the cabinets on Tuesday (we had been debating trying to reuse the old ones that came with the home vs buying anew). So we drove to IKEA the same afternoon I posted this question. After much consideration, we went with the Ringhult white fronts (the kitchen associates said those were the most popular/durable with strong reviews) and we took everyone's advice to get rid of the corner cabinet and move the dishwasher into that space! I was pretty nervous about making the call (husband was not a fan of losing the extra counter space since we have a number of appliances that we use regularly), but we both agreed that having the kitchen feel more open was with the trade-off, since everything else in the home is pretty closed off with narrow passageways. At this point, we just have to move forward and hope for the best (I second guess myself constantly) and hope we made the right choice for layout and aesthetically! Benjesbride, funny that you suggested that pantry where you did; one used to exist there but that's where the termites were found and after they opened the pantry up, the space felt a lot bigger. But, yeah, I'm counting on all those IKEA drawers to help sort out our kitchen storage system (along with donating things we don't use or need)!...See Morejennsbabysky
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