Kat H nd Kat Berkery--any update on the issue re: hot exterior and knobs? Did the replacement knob solve the issue? I'm hesitant to purchase if this is a problem (which seems to trouble the Verona ranges also, per reviews). Thx

UPDATE: Raffaele B @ Forno sent me 2 new motors and another display unit to me ASAP. Put them in myself and all is good!!!!

Can anyone speak to the fan noise on the oven, and if the fans turns off in bake mode or is always running?

We just got a Z-line dual-fuel range and the fan noise is ridiculous, not to mention that it blows it out the front on your legs. Absolutely crazy making, and will be returning it.

@Good Paul

My Forno has a few different oven settings. The fans don't kick on when you select "low bake" which is the non convection setting. When I select the convection options, I don't hear the fans. They are on, but very quiet. Also- we dont feel any exterior blowing when it's on. We've been using our range for over a year now, and I have had no issues with it at all, save for converting recipes from standard to convection (it's a learning curve).

I can sometimes hear the exterior fan on after a cook... But I have very sensitive ears so.....

how does anyone get a forno repair tech??none in arizona

Ive been trying with no luck. The knobs get up to 170 degrees F when the oven is on. Door is sealed correctly. I was told they are sending me child proof knobs. It seems like a design flaw

We took the leap of faith and bought the 48” all gas stainless range/ oven, dishwasher dishwasher, and 60” fridge 6 months ago.

We love the simplicity of these appliances. As mentioned above, the gas range simmer burners run slightly hot, but doesnt bother me, I know I can adjust it if it becomes an issue. The gas ovens function great, and tenperature is accurate.

The dishwasher might be the most underrated of the bunch- we love it! so far our favorite we’ve owned. 3 racks, great layout, and cleans the dishes well. even the framework its built on is better than the dozens of others Ive installed.

The 60” fridge was a project to get installed, but is a total statement piece. again its simple, but love it! The benefit we found is the increased size of the freezer. We hated our french door freezers!

Overall thrilled with the appliances, and with the pricing, we had to try them, and glad we did.

Kyle your kitchen looks great!! This is the package we almost bought but kept going back and forth bc I was worried how good a range for $3k can be in a 48 inch.. also read some bad reviews on the fridge. We still haven’t pulled the trigger on our appliance but are now leaning towards Zline bc some of our friends have it and have been happy. We are literally like weeks away from ordering it. Yes.. I’ve read bad reviews on them too. Keeping our fingers crossed we make the right decision. Where did you get your package from?

I have read many comments about ZLINE not being responsive to repair needs and questions. I might take these reviews as biased....buttt.....I see zlines response and they look canned. Like "we have to respond " but we still will just keep doing what we do.

Our oven is terrible at keeping the set temp. No help in the manual so thought I would come on here to see if anyone else is having issues. it can go up or down by 100'. impossible it bake in.

Clearly there's something wrong with your unit. Contact customerservice ASAP

Are you using your own in oven thermometer? The one that came with the unit is pretty useless.

My Husband and I did a remodel of our kitchen and purchased the 36" Galiano Range which was installed a couple of weeks ago. We converted to propane gas with no problem. Burners work well, but we have experienced inconsistency with getting the oven to higher temperatures. I recently purchased an oven thermometer and plan to monitor the temps. I have also experience black soot and smoke when using the oven. I consider this break-in but also caution that there could be a problem with the propane conversion.

@marynjoynt, I noticed that you placed the pot filler on the side, how is that working out?

We ordered a 48 inch forno dual fuel range and hood. We wanted to have a pot filler in the center but we would have to install it without the stainless steel backsplash.

Anybody owners have any thoughts on how it would look without the backsplash?

thx

I haven’t gotten the replacement knobs - it’s more the oven door and top piece that get pretty hot on mine. I haven’t called yet mostly because everyone has said customer service says that’s normal. I guess there’s a reason this is half the price of similar looking models. Still happy with it though. Wouldn’t have it if I had little kids.

@jenlip I have received my replacement knobs and yes it is much better imo..I had emailed forno Iand they sent them out pretty quickly, great customer service btw.

Question for anybody who had the Forno hood; Does it feel low at the recommended height?

We purchased the 48 dual fuel range and hood and getting it installed next week, but I feel like the warming tray and the hood height where it would be closest to my head will be too low and obstruct the cooking area.

If you use the stainless steel backsplash, it looks like the front height of the hood closest to your head is at around 64 inches. Since we are planning to put tile on our backsplash instead, we are thinking of moving the hood up so the closest part to your head is around 70 inches and still within the 30-36 inch gab between range and hood.

Any thoughts if the default height feels low?

thanks!

Not at all. Fits great! The angled hood helps with your concerns

Still finishing our kitchen remodel but the range is now in. we decided to not use the stainless steel backsplash and put tile instead so this gives you an idea of what that looks like.

You got great taste!

Not a Fan of Forno. There are no low settings for the burners. It seems to be hot and hotter. The thermometer isnt acurate. can be as much as 50 degrees off on any given day. If you have the oven on dont touch the stove control knobs. You will burn your hands. I have temps going above 170 degrees on the handles. It looks good but functions equivalent to a cheap builder model.

Do you have duel fuel or just gas? Im wondering if the hot knobs is a gas oven issue or a problem for all of them? Looking at the 36” Caprissca duel fuel with french doors. Anyone have this?

I bought the Forno wine frig and it looks great and worked great for a few month. Now it will not cool. They have sent a tech out twice and the have not been able to fix it . Last email I got from them they said to return it to the retailer . The retailer said I need to work with Forno. I tried calling Forno but you can not get anyone on the phone.

I am not sure what to do now other then warn people to stay away from this company becouse they do not stand behind their product. Buyer beware

@Always Sweet Custom Confections, I got the dual fuel and they do get a little warm but we have not had an issue with them.

I posted a couple of videos about the Forno 48" products we got. Check them out if you want a closer look on these:

Forno 48" Dual Fuel Oven Range • FFSGS6156-48

https://youtu.be/0EBNrUBe6OY

Forno 48″ Savona Range Hood • 1200 CFM • FRHWM5029-48HB

https://youtu.be/NMYMAbbHfSs

Forno 24" 1.2 cu. ft. Microwave Drawer in Stainless Steel • FMWDR3000-24

https://youtu.be/J2CiFpNIf-w

@always sweet custom… we have the all gas model. I wouldn’t think that has anything to do with the hot doors/knobs though.

I made a video on how hot they get when used at 350 degrees for an hour... https://youtu.be/qCK4y1HXSKo

I have an issue with burning things in the oven. The temp seems to be hotter than what the dial thermometer reads, so I put an oven thermometer inside. The oven seems to be keeping the correct temperature, but even on low bake my cakes are burning in less time baked than in my previous oven. Any suggestions?

Has anyone filed a law suit against forno for the doors and knobs getting so hot and burning us? Ovens SHOULD NOT get hot on the outside, nor should the knobs. how can you cook multipel dishes and not be able to use the knobs becusse the oven is too hot? Think i will atart this law suits.

Email the company they will send you new ones..I have my new ones on and they are perfect.

Gary i did and sent them a video. The smaller oven will not even turn off. Smoke is coming out of it b/c it is so hot. Can’t even touch outside or knobs. Waiting on their reply

Tovi, hope you get sorted out..sounds dangerous.

@Fernando C thanks for the videos; very helpful. Two questions for you (or anyone!) - what's the griddle like? And are the oven temperatures in the convection oven true to what you set? (I'm coming from a digital display and am a little nervous about that for baking...)

@Always Sweet Custom Confections I'm curious if you've bought anything yet and if you're happy??

Thanks!

Hey all, regarding the knobs getting very hot. We did run into this when having the oven at the max of 500 degrees. I was able to order new knobs for free by emailing Forno and I got new ones within a week and they are much better. I made a video regarding this here: https://www.youtube.com/watch?v=o7uY18ZfP2I

@Matthew Fortier... which model did you get (and is it the 48-inch version)? The price point and looks of the Galiano appeal to me. Long shot, but did you work at Systron Donner? LOL!

I got the 48" Dual Fuel model FFSGS618748. And no, not me... LOL

Does anyone know how to contact them for awrvice, i emailed them and no resppnse. injuat reciwvwd it last week and one if rhe knobs is broken

@Mark Schussler, for service you can email service@distinctive-online.com. Or call 1-800-361-0799

We just our Forno gas range/oven and love the speed and even heating. However, it does require special cleaning and the grates are suuuuper heavy. Haven't used the oven yet. but will post outcome after. Part of the start-up process requires you to turn on the broiler at the highest heat for 30 minutes. The oven window did get warm to the touch but not hot. Didn't notice anything with the stainless steel.

Thanks to all you review submitters!

We're having to replace our 20-year old dual fuel 48" Thermador which since Bosch's acquisition is impossible to repair or maintain. So, dilemma: Won't pay $15k for the high- end ranges (dubious of even their reliability and support) but don't know if the Chinese knockoffs (Forno, Z-Line, . . . ) are gonna suffice. Seem to have high incidences of not everything working out-of-the-box, possible issues with termperature control, and even safety: hot stove fronts and knobs, gas leaks. Don't expect good service, or any at all after a few years, but hope they'd last 5+ years.

Also, nobody e.g. (Home Depot, Lowe's) has a floor model to look at, which we like to do when making such an investment. Anyone know where one can be seen in the Sacramento area?

Thanks. george.landsburg@gmail.com

Look for a Forno dealer in Sacramento

Hi George- click on the above link to go to Forno's site and search for retailers in your area. I bought mine sight unseen, and I have been very happy with it- and I use it rigorously.

Anyone having an issue with burning things in the oven?

Have the dual fuel capriasca , love the burners hate the oven. takes forever to preheat then wont hold temp, god forbid youshould open the oven during cooking, temp drops 100 degress then takes 20 minuted or longer to regain the loss, plus isnt calibrated correctly, off by 30 degrees. reaching out to forno has not been at all helpful ugh

I just bought the french door model 30” all gas. Door finally got easier to open but only closes if you use a certain technique.

I have requested info regarding this difficult closure and received no response from FORNO attached is my Photo

Hi – After reading and rereading this blog, we took the plunge and bought a Forno Galiano, dual-oven, dual-fuel, 48” range in December, Model #FFSGS6156-48.

It’s been perfect thus far; haven’t encountered any of the complaints I previously saw posted:

· Neither knobs nor stove front get hot with electric ovens and gas stove top at high level. Possibly an issue with gas ovens?

· Feet are very sturdy.

· Oven doors (vertical) open and close properly. Maybe an issue with French door models?

· Oven temperature controls are accurate.

Note: Bought from Lowes. They, and possibly all big box stores, know nothing about the product, and sold me some wrong installation stuff. Also found out they classify anything over 36” “commercial” or “professional” not qualified for their ‘free hookup.’

-George

HI Nancy Bell :) I am debating to buy this same model that you posted the video of (electric french door 30"). Did Forno still not respond to-date? Or were you able to get the door issue resolved? Apart from the door issue - do you like the way the rest of the range is operating? And do you like the way the doors open?

HAVE A 36 INCH DUAL MODEL (Capriasca) on order but after reading the reviews here I am tempted to stop the order. I had a GE Cafe ordered until Home Depot delivered it and they could not hook it up because I found out it was hard wired. They said an easy job but they were not allowed to do it. So I declined it and started looking. This 36 inch Forno seemed to fit the space and half the price. It will cost another $600 to hook it up etc etc. I do not want to spend money for WOLF OR VIKING ETC. Ridiculous. SO maybe back to Cafe or.........

I have liked this unit so far. No issues as of yet and has been a year. The only things that I don't like about it is its hard to see the number on the knobs and that there is no way to tell if its on the correct setting because there is no dot to line up.. if that makes sense.

I agree. I asked if they had black knobs with more visible white lettering. They do not. -George