SW Cashmere. It's probably a few grades higher than Ben.

No. I had chosen the 'calming cream' and an accent wall color 'exhale' from Benjamin Moore. The painter is using a 'match color' from Sherwin Williams but never asked me or mentioned. I know there is no such thing as a real 'match' and although this is a new paint job I am a bit upset that it is not BM but not certain how different the 'match' might be. Thank you for any comments.

Clients have been known to accuse the painter of using the wrong paint because the color they see on the wall does not match what they expected to see. It is much more likely to be "wrong" because they had not selected from a real paint sample and failed to recognize the effect that other colors in the space and the lighting would have on the appearance of the space. Take away the reference framework and then see how many people can identify the choices. I would love to see a true blind test of asking knowledgeable customers to identify a series of painted samples by providing color names and paint companies. Without any real evidence, I can not be convinced that people can identify results when they do not see the materials being used. I agree that the technology has permitted many uninformed people to masquerade as color experts because their gadgets show them the info. It is a bit like a student who can't pass a math test without a calculator because they don't understand the subject matter but do know the sequence of buttons to press. It takes more than technology to make a true expert.

We deal with this every day. Dunn Edwards and Sherwin Williams both can not make BM whites. They both have greyed off bases whereas BM bases are a pure white. This is a product of BM using a higer grade titanium dioxide than the competition.