Has anyone layered a Ruggable with a thicker pad?
4 years ago
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- 4 years ago
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Has anyone used the new SmartCore Pro vinyl plank flooring?
Comments (55)I have bought and installed $3000.00 worth of smartcore pro 1 year ago in my unheated cabin since it said good for extreme temperatures down to 25 degrees below zero and Lowes said it was the best and only flooring that will work for me. The floor started to seperate in December 2020 at 19 degrees. Lowes said they can not help me and to file a claim with Shaw. Shaw sent an independent inspector to see flooring in March 2021. The so called independant inspector came and pretty much told me that his job is to find things to void the warranty so no claims get paid. He crawled on my floor throughout all rooms with a 6 foot level and found one high spot on my l floor that tilted his level uneven. I told him every house built has a joyce that is a little high or a little low. He agreed and said that he goes through million dollar brand new homes and always finds the same. He measured the space at edges an said some spots were too close to wall. I told him nothing expanded or contracted and its the locking that has failed. He also said the floor molding was touching the floor and that will also void a warranty. I told him there are no houses where the wall molding is not touching the floor and that no one keeps a gap below the molding. He agreed but said even if my floor did have more spacing and wall molding had a gap under it that Shaw would still void my claim since he found a joyce high spot. He left and I never had a returned call since March. I even offered to lift my floor and pay the $1.49 per square foot and to have it reinstalled by anyone of thier choice to prove it was not an installation problem and it is a locking failure problem with the flooring. I am a tipical hard working person that saved for two years to buy the best flooring made for my conditions. Shaw or Lowes have not even called me to offer me a solution or any compensation towards my $3000.00 invested. I do not know if my floor will continue to worsen but I do know it will not get better. I told the inspector that if Shaw really wanted to improve thier product that this was the perfect chance. An unheated cabin that temperatures go down to a couple of degrees below zero in the coldest part of the year. I have 8 rental proerties, a house and 2-cabins that I wanted to do all over with this flooring and now I can not trust Shaw flooring or Shaw customer service to correct the failure. My cousin is a contrator that build homes and works with hundreds of other contracors and said that he will no longer use Shaw flooring after he sees what happened to me. SHAME ON YOU SHAW FOR NOT FIXING YOUR FAILED FLOOR LOCKING PROBLEM. I or my cousin will never buy another Shaw product unless this is fixed by compensation or what I prefer which is to lift and reinstall new flooring by anyone of Shaws choice. The cabin next to me installed a cheap laminate flooring from Pergo at 1/2 the price and it has not failed under the same temperatures. I am out $3000 but you are out hundreds of thousands of dollars when contractors will not trust your products since you chose not to do the right thing.***SHAME ON YOU SHAW FOR NOT FIXING YOUR FAILED FLOOR LOCKING PROBLEM. Tim Sommers Mongomery, Pa. 17752 (570-220-8070)...See MoreRuggable and laminate flooring?
Comments (13)(The site is weird today. I had deleted this duplicate post when I saw my first one appear yet here it is.) I might email the company but I doubt they'll be able to advise much. I've since found this disclaimer on their website in their FAQs. Don't know how I missed it initially. Sorry to hear you've not found their service prompt, eld6161. I had emailed them with a billing query and they answered me promptly. I'll check the floor periodically but it would be great if customers chime in here. Thanks for your feedback, jmck_nc. ETA: That screen capture isn't very legible, is it? Ugh. Here's the answer to Is it safe for hardwood floors? "Our latex-free TPR backing material won’t stain or leave residue on hard surface floors or vinyl. However, we always recommend double-checking with the flooring manufacturer to be sure."...See MoreShould I try to use a Ruggable on stairs
Comments (16)That's unfortunate. I'm sure you can sell it on FB Marketplace quite easily when you're ready. I have ruggables in my kitchen and my foyer, and I love them. The rest of my house I have genuine antique wool rugs, but in high traffic areas I want washable. There should be little triangles where you can tuck the pad corners into the rug, so I don't have any problem with it rolling up. Mine lay perfectly, and I love them because they're so easy to vacuum and even sweep with a broom. I will agree though that they don't give enough close-up pictures so it's really hard to see the whole pattern and colors. Luckily I was happy with mine when they arrived, but they definitely need more pictures....See MoreRuggables on carpet
Comments (0)Has anyone used a Ruggable rug over low-pile (Berber) wall-to-wall? If so, with the pad they sell?...See MoreRelated Professionals
Covington Flooring Contractors · Cornelius Tile and Stone Contractors · Avon Lake General Contractors · Eatontown General Contractors · Klamath Falls General Contractors · Seal Beach General Contractors · Troy General Contractors · Winfield General Contractors · Baton Rouge Architects & Building Designers · Panama City Beach Architects & Building Designers · Palmetto Estates Kitchen & Bathroom Designers · Jacksonville Furniture & Accessories · Phoenix Furniture & Accessories · The Crossings General Contractors · DeSoto General Contractors- 3 years ago
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