Should my designer have told me about a seam in my countertop?
lauren6658
3 years ago
last modified: 3 years ago
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Hot Rod
3 years agoRelated Discussions
granite counter-top seams ... are we being too picky?
Comments (44)These are my pics of my countertops placed Friday June 22, 2018. I cried looking at these seams. It looks so cheap. Fabricator explains that's the way it comes. I explained that I shouldn't be able to see the seams so clearly. It looks so unprofessional. They ended up taking them back to their warehouse. In hopes they say if it is quality control will try and fix it just to make it look better. Otherwise I will have to pay an additional fee for them to come out again to install. I just don't know what to do and if still looks the same. This is the first time I've replaced my counters in 24 years. I don't and can't live with it. looking at this for another 24 years. It looks so cheap and it really was not it's a lot of money to me. I hope fingers crossed that they will fix this problem. They never told me that there would be such seams. I thought the edges were done by a machine and it would be all one piece. I have read up on this and now understand there are seams. But now I do know that they should not look like this. If they are good fabricator you shouldn't be able to see them so clearly. I will find out next week what happens....See MoreSubs broke my countertops AND the range - what should we pay?
Comments (30)It did not crack during delivery from the stone yard to the fabricator. It was not cracked on their lot while it sat there for quite some time. I went to match paint, tile, etc. MANY times. It was fine- other than the sticker that caused the stain. It is NOT marble or onyx - the delicate materials. It is quartzITE which is harder than all of the stones, thus what the stone people are highly recommending for kitchens to those who want the look of marble but the durability of granite. SO that's what I got. I felt confident in it's durability and it's gorgeous, so I paid a good bit more per square foot for that beauty and durability. He said the insurance covered dropping the slab on the crane when it arrived at his lot from the distributors. He said nothing about it cracking DURING fabrication. I interpreted the insurance as neither the distributor wanting to accept responsibility for transportation nor the fabricator - so they ask the customer to cover that gamble. That is what I thought I was declining. But the more I think about it, granite companies should have insurance for dealing with delicate materials and subcontractors that break them. Why should the customer Pay for their breaking of a slab!? If I ordered a 5000 dollar appliance and it arrived damaged, the appliance company replaces it. I'm not asked to pay extra insurance for transportation on a refrigerator! The warranty begins once the perfect condition refrigerator is on your property. NOTHING in life works this way. Something is wrecked. The person at fault has THEIR insurance pay for it. They broke it. He has yet to tell me exactly what happened, but during the day of installation I was at the house painting the laundry room and something secretive seemed to be going on in a different language amongst the subs. I think that it happened during fabrication. When offered the insurance, breaking during fabrication wasn't mentioned, and no I didn't think about that. And I would have thought that absurd. I thought he was referring to the changing of hands. I had never heard of such insurance so I knew nothing about it. I was already paying a lot of money for a slab that they told me was the hardest stone of all the stones. I was also agreeing to paying him a good bit more per square foot for its hardness and how that hardness affects his tools. So the distributor and the fabricator are telling me how HARD the slab is and charging me more for that hardness, so paying insurance for fragility didn't make sense. He presented the insurance as if it was for dropping it from the crane when moving from the delivery truck. Now if my 2 year old beat the slab with a hammer and broke it, would I expect the fabricator to pay for that? No. So how is this any different? My point about the range is that immediately when he informed me of the broken glass he offered to buy an entirely new range. I didn't ask for that. Those were the first words out of his mouth. So if he's willing to spend 2500 on my range then why won't he be comfortable forgoing the 2500 bill while I handle the range? That was my thinking because there's no way I'm trusting them to repair the crack. If I get the crack repaired, I will find another company to do it later on. This company does not have the leather finish tools. The slab came from Brazil with a leather finish - it was not fiished by the distributor or the fabricator. To the poster who said I seem worn down--- I AM I AM!!! Before this renovation we purchased a lot to build on. Had blue prints drawn up and ended up selling the lot to the builder that said he could build 2600sf in our budget then later says he couldn't after we spent 10,000 on the blue prints. It's all been very stressful! A lot of lessons learned but nevertheless, very stressful doing all this with 4 young kids. Not asking for sympathy. Just saying that I am worn down. However, I will fight this last fight. I'm not paying that bill. If he wants to replace the slab then I will pay him in full. But otherwise, the more I think about it in terms of other situations - appliances, furniture, windows, doors....The customer isn't left with a damaged item! Wish me luck. I'm calling him now to discuss our options. Hopefully we can come up with a solution that we are both comfortable with....See MoreShould I Paint my Tile Counter Black to Match my Shower, or...?
Comments (30)There are downsides to painting the tile, even if it comes out well initially and you don't use the super cheap rustoleum kit. One thing is you have to stay up on the cleaning - using it more frequently but not as abrasively. For example, I wouldn't be able to scrub the grout except for gently, maybe with a toothbrush. Also, this is not a very long term solution, maybe 3-5 years if taken care of. By then I will most likely be ready for something else anyway. To do the shower and tub together (black + white) costs less than $200 plus a weekend or so of my time, which I usually have very little of but I have plenty right now. I am not trying to argue my way of you guy's good logic, but providing more information just in case some comments were directed at cheaper products / perception of long term use (10-15 years). Also, I know a lot of you are professionals or otherwise experienced in these areas so I am still seeking and valuing your input....See MoreShould I expect to have and see seams in a Silestone countertop?
Comments (3)Depends on the size of your counters. Seams may be inevitable. That being said, I had to look to find my seams on my quartz countertops. They in no way jumped out at me. My Silestone is light in color, my Viaterra is dark ... no seams stick out, you have to go looking for them. I find my quartz to be easy maintenance and I use trivets for hot items, which I did in previous abodes as well (different materials)....See Morejulieboulangerie
3 years agoJoseph Corlett, LLC
3 years agolive_wire_oak
3 years agolast modified: 3 years agoartemis_ma
3 years agolauren6658
3 years agoShannon_WI
3 years agolast modified: 3 years agomegs1030
3 years agoAnnKH
3 years ago
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