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anoop91

Miele W3038 waterproof system activated

anoop
4 years ago

I started the machine this morning and when I got home I found the display flashing with the message "waterproof system activated" and some water on the floor in front of and to the right of the machine (when facing the machine). Any idea what the problem is likely to be? Have any of you experienced this?


The machine is still under a 5 year warranty. I called Miele and they said they won't be able to get a tech out for more than 2 weeks but instead suggested calling and working with a local Miele certified repair shop. I called the one they suggested and I'm yet to hear back. Naturally this kind of stuff must happen just before a holiday, only thing worse could be on Wednesday evening before Thanksgiving. I'm guessing I won't hear back till Monday and may not get to see a service person for a few days after. I assume the machine will be unusable until then, which is a big pain for me because I have gotten used to running the machine almost daily.




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