What Level of Detail Should a Homeowner Expect from a Contractor?
mcgoverntheory
4 years ago
Featured Answer
Comments (9)
Lyndee Lee
4 years agoJoseph Corlett, LLC
4 years agoRelated Discussions
Homeowner acting as our own General Contractor for a 750sf add?
Comments (10)I am not in the building trades, I am organized and detail oriented by nature and I am not afraid to ask questions. I consider myself to be pretty intelligent, too. I GC'd a project which involved completely reconfiguring 1/2 of the main floor of our home. We moved our kitchen to another spot in our house which involved knocking out an original exterior brick wall, changing headers, plumbing, electric, adding/changing windows etc etc. I did this while working a full-time job outside of the home, but it's a job that offerred me the flexibility to be at home as needed. In our planning for this project, we interviewed at least 5 GCs or subs for each part of the job. Each gave me different tips of things to look out for/plan for. I asked questions about how their piece would fit into the overall project. Once we decided that I would GC, and the project got underway, I pretty much knew what would come next and planned for it. As it turned out, during the 3 month project, we had only 1 week of downtime because the brick wall removal and header concerns involved an unexpected visit from a structural engineer which we didn't expect. I figure we saved 35-40% on our project. To us, that is very significant. Your comments are confusing. One minute you say you have great licensed subs and the next you say you don't trust them. Which is it? You also sound like you don't have faith in your own abilities. If you do your homework, you can also work with your local building department and inspectors to get what they can offer. If you've been involved in your last projects, give yourself more credit than you appear to be doing. GC'ing is very detail oriented but homeowner's can do it....See Moreis what this contractor did legal/ethical? What should I do?
Comments (8)Annz, No... it does NOT state that he'd work my in around other customers. In fact the fine "standard" print states "will do the job proposed in a timely fashion. " His "defense" is that I delayed the project. Orignally signed contract 2/27 with plans to start mid March. I found out two days later that I needed surgery at that time... so we pushed it out to mid may start. He totally agreed to that. COntract had no start or end dates listed. Revised contract did state May 15th as start. He "blames" my delay now since he took other jobs. He also says that I didn't have all materials on time which caused delays -- NOT true and I have proof of delivery on them. Ran out of tile and needed to order more but other work here that could have been done at that time. One plumbing part that needed to be reordered.... since plumber drilled holes before confirming that the valve was adjustable. Again, not my fault and other work to be done. He IS licensed. We have already voiced the concerns in person and via email. I have set out an expected deadline (two more weeks) to finish this phase... tile mudroom, paint mudroom and tie up loose ends... and my desired start for next phase a month from now. He replied that he is tired of me trying to tell him how to run his business! What I paid the electrican and plumber so far is for work that they HAVE completed. however, I feel that the contractor should have paid them, not me... since it was in my bid amount ... and the amount that I gave him half down on! The contractor IS the painter also. He does that himself. He gave me the info to get his discount for the paint. Again, though something I had to go and do myself... and pay out of pocket! Thanks for your input... any other thoughts on my answers?...See MoreStone yard was miserable. Is that what I should expect?
Comments (39)We had a pretty good experience at most of the slab yards we visited. There was one in our area that wouldn't tell us prices - said we had to tell our fabricator which stones we were interested in and he could call for a quote. That was one of the smaller slab yards and they didn't have anything we were interested in. Most would ask our fabricator's name and then quote us a price. My impression was that their discounts to fabricators may vary based on the volume that fabricator does with them or something. Most let us browse on our own. When we needed help such as when we wanted slabs moved to choose which ones in the lot we might want, we went on a weekday. They were crowded on the weekend and it is hard to get individual attention then. We found a stone that we really wanted. Only two yards in our area carried it and one had very small slabs and the other had slabs that weren't as long as we would have liked and would have required an extra seam. The latter was a regional chain. They held the slabs which we were willing to buy but also checked their inventory and found large slabs at another of their sites around 100 miles away. They moved the bundle of larger slabs to the local yard so we could decide if we wanted them and select the slabs. I can understand slab yards choosing to not allow minors - especially young children because there not necessarily kid friendly with heavy equipment moving slabs around at times. Possibly it is a requirement of their liability insurance. But they could have handled it more pleasantly and shouldn't object to a 16 year old waiting in their lobby. Our fabricator didn't accompany us - we were to select slabs and they would then visit to vet them to make sure they didn't have any significant defects that we had missed. Our fabricator quoted one fabrication price (not including the material cost of the stone) regardless of which stone we chose. They have been in business a long time - I think they quoted a high enough price to cover their risks and costs over a range of stone. We chose a fairly expensive quartzite and they did comment that they had to be extra careful because they didn't want to have to eat the cost of a replacement slab. Quartzite being hard also takes extra time on the fabrication equipment. Most of the yards are sellers of stone, not geology buffs. Even the pleasant ones are often pretty ignorant about details on the stones like which ones are really quartzite....See MoreWhat I should expect for kitchen designer appointment?
Comments (35)Is it reasonable to have an estimate on the total cabinet cost before committing? I tend to think so :) How each place does it depends. I like to offer "in this brand, this layout, with these options, in the style you selected will be this (I aim just a tad high to cover since it is nicer to finish low) and not less than this. I know that some higher end outfits will just do a ball park and no design without a layout. I am A) a lousy guesser; B) think you should know what you are spending and have some idea of what we do, how we work-IOW what you are buying. New build: So the KD would draw up a preliminary design ... then come in to physically measure /verify details once the house is "enclosed" ... and at that point the design is finalized /order is placed? Depends on the extent of the build and type of construction and the brands lead time. I always measure when the framing is done to at least double check for windows and electric/machanicals. I always check after the rock is in just to be sure. Occasionally something specified has been moved (like lights). Then we order. Typically the "design has been finalized already" final measures are a double check and should only require a tweak at most. For new construction or major additions I like to have input prior to final plans to make sure what you want will work. Often in conjunction with an architect or builder (so long as there is a retainer). Some will do that , some won't. I prefer it for a lot of reasons-aside from fitting what you want, it avoids last minute budget overages requiring dumping design work when the client has spent too much elsewhere. Does the KD also come in the day the cabinets are installed? I kind of don't see the point in that, but maybe I'm missing something. That depends but I usually do to make sure everything is clear. The better I know the installer the less important it is that I am there the first day. (but I do offer to assist with the on site layout if they like) Getting there early in an install prevents problems, sometimes things that I worry about can be checked, if there are any problems we can get replacements faster. My approach is not common. I do it in part as self defense, A) have had bad things happen when not looking B) maintain the relationship with the client. More I do it since I sell kitchens, not boxes. You bought a kitchen, part of my job is to make sure you get it....See Moremike_kaiser_gw
4 years agorwiegand
4 years agomcgoverntheory
4 years agocherylbirth
4 years agoLyndee Lee
4 years agoDavidR
4 years ago
Related Stories
LATEST NEWS FOR PROFESSIONALSHow to Reframe Homeowner Expectations on Renovation Costs
Get strategies for helping clients understand pricing and budget in this webinar from the Houzz Industry Marketing team
Full StoryCONTRACTOR TIPSContractor Tips: Countertop Installation from Start to Finish
From counter templates to ongoing care, a professional contractor shares what you need to know
Full StoryDISASTER PREP & RECOVERYRemodeling After Water Damage: Tips From a Homeowner Who Did It
Learn the crucial steps and coping mechanisms that can help when flooding strikes your home
Full StoryCONTRACTOR TIPSHow to Check the Quality of a Contractor’s Work
Make sure your remodeler lives up to promises and expectations before you make the hire
Full StoryBATHROOM WORKBOOKHow to Remodel a Bathroom
Create a vision, make a budget, choose your style and materials, hire the right pros and get the project done
Full StoryREMODELING GUIDESContractor's Tips: 10 Things Your Contractor Might Not Tell You
Climbing through your closets and fielding design issues galore, your contractor might stay mum. Here's what you're missing
Full StoryREMODELING GUIDESContractor Tips: What Your Contractor Really Means
Translate your contractor's lingo to get the communication on your home project right
Full StoryREMODELING GUIDESContractor Tips: 10 Hats Your General Contractor Wears
Therapist, financial advisor, mediator — for the price of a single good contractor on your remodel, you're actually getting 10 jobs done
Full StoryWORKING WITH PROSHow Long Is Your Contractor on the Hook?
Understand how a warranty protects homeowners from shoddy work — and builders from being liable for their work for forever and a day
Full StoryKITCHEN DESIGNPersonal Style: 50 Clever Real-Life Kitchen Design Details
Get ideas from savvy homeowners who have a knack for creating kitchens celebrating personal style
Full Story
rwiegand