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Quartz countertop mess

Adriana Barrios

4 years ago

Hello - Newbie here! I seeking out help on how should I proceed. My issue : I recently had my counters and backsplash installed with quartz countertops. My installer claims this is a natural ocurren with quartz. The difference in colors bothers me soo much and I’m so frustrated but apparently theres no other option for me.

Featured Answer

Josie23: Zone 5: WI

4 years ago

last modified: 4 years ago

It's a manufactured product. The colors are swirled in during the process so different batches may have slight differences. Did you ask about this when you were contracting it? Did you ask to see the slabs chosen before the install?

Cover the area with a decorative soap dispenser or something along those lines. .

Comments (9)

live_wire_oak
4 years ago
Shadows happen.
Adriana Barrios thanked live_wire_oak
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Adriana Barrios
Original Author
4 years ago
thank you. Sorry, need to clarify, it’s NOT the shadow, it the difference in color, the installer said theres was no posible way for him to cut the slab to the length of the backsplash so he had to cut it that way.
PRO
HALLETT & Co.
4 years ago
Wow that is pretty different, hard to say if it’s within manufacturers tolerances (hard to quantify anyhow)

What manufacturer? See if you can get a rep from them out to look at it.
PRO
Joseph Corlett, LLC
4 years ago
He needs to replace the left side. After he eats a few of these, he'll stop doing it.
PRO
JAN MOYER
4 years ago
last modified: 4 years ago
Unacceptable. When the template was done in your home, were you informed there would be a seam ?

Were your slabs already purchased and at the fabricator? Or did you purchase FROM a fabricator?

Can you add a pic? How long is this splash exactly?
b c
4 years ago
What type of Quartz did you have installed ?
cherylbirth
4 years ago
If its Caesarstone, its definitely a do-over. The fabricator is not supposed to-use slabs that came from different batches and these obviously are. The same thing happened to me and they replaced the whole thing.
Sue54321 ABC
4 years ago
Put a nice plant at the transition to hide the break & give you something nice to look army.

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