Bought a Miele W1 & T1 today, have two questions...
Jim Daniels
4 years ago
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Jim Daniels
4 years agoJim Daniels
4 years agoRelated Discussions
Miele T1 Dryer Reviews
Comments (92)Hello WindsorWest and others… an update to my lemon T1 dryer saga. I mentioned 3/22 that thanks to the excellent advice received in this forum, I had reached out to my seller. He worked through his Miele rep to get replacement authorization and called me at the end of the day to say a replacement was being authorized. I heard the same from Miele’s customer service team about 5 hours later on Friday, 3/22. Miele’s rep told me replacement had been authorized and I would hear from their next handoff team in 3-5 work days. I called to follow up once around 4/3, 8 business days later, and was told I would get a call back when the person on my case was back from lunch…. Apparently it was a long lunch since I never heard back at all. Meanwhile, I (humorously) got a message from Miele about my dishwasher — clearly confusing me with another problem case! On 4/9 I got an email from Miele US saying a replacement was being shipped to Allstate Appliance in the DMV and I would hear from them in 24 hours. Called them on Friday 4/12 and was told the dryer was coming in on Monday and they could only schedule installation once they had it. On 4/15 late in the day I got a call from them, offering to bring it between 9 and 12 the next morning! Hooray! Yesterday morning it arrived. The Allstate delivery team did an excellent job and got it installed on my plinth drawer. Then they left, and I did a load of wash…. And then, with apologies for burying the lede here, I put the load in the dryer and guess what — it calculated itself to be dry in 28 mins!!!!!!! My “normal” cycle used to start its calculus at 2 hours 51 mins. And after the 28 mins? The dryer was perceptibly warm when I opened it (that never happened before), all my clothes were dry, and I did two loads of laundry in about an hour ten mins instead of one load taking four hours. I am thrilled to FINALLY have a functioning dryer and am happy that Miele has finally after huge duress made it right. That said, the process to achieve a functioning dryer was so long, so aggravating, and so damaging to my opinion of Miele, I bought an LG set a few weeks for a new 3rd floor laundry space. I truly wish Miele had done right by me up front, so that I could have happily gone back to them for a second W1/ T1 set, even as pricey as the set is. But Miele blew it and then some!...See MoreMiele T1 - 160 vs 180? What's up with the door on the 160?
Comments (24)There are two reviews on that site with negative experiences. it is hard to know what the cause was. Slow drying could be from poor spin and rhe clothes have a lot more residual moisture. Just a guess. Wr have had the TWI180 model dryer for two years now and around 4500 hours and no problems. Most loads are dry in around an hour. Towels a little longer. Mix fabric types can cause inconsistent drying. Heavy cottons (towels) and synthetics (light polyester) dry at very different rates. This can cause the machine to over or under dry items depending which items are rubbing against the metal paddles. The machine senses the dryness based on electrical conductivity. Dry items being less electrically conductive. Musty smells are from leaving water jn the pull out drawer or wet lint from the fluff filters sitting around full and picking up moisture if the ambient air has high humidity. If you actually use the appliances you should not have any problems. Wash enough clothes at once so the load is balanced and spins out at full speed. Clean the lint filters after every load like the manual states. Do those items abd the washer most likely wont be able to complete another load before the dryer is done....See MoreOld miele LiGi owner looking at new W1/T1
Comments (19)I got my w1/t1 set in January to replace an old top-loader. I didn't get the TwinDos version. Our clothes have never been cleaner. The whites are whiter, stains I thought were permanent have faded or disappeared. I'm very happy with these machines. Since the coronavirus outbreak in my hotspot city, I've been selecting the "pre-wash" and "extra rinse" options on every load, pushing the cycle time up to 2.5 hrs. The heat pump dryer is excellent - I adjusted it to our soft water and it dries clothes quickly. A load of towels and bathmats dry in under an hour....See MoreMiele W1 Rinsing Issues
Comments (31)@silveretta Zone 6a MA You can safely ignore the TwinDOS reminder to use it or run a maintenance cycle. It really only matters if the system has not been used for a long time, like months. Push the OK button when the warning comes on the screen and it will be dismissed. Enable the option to remember the last used settings. It is called "Memory" under settings. Then if you turn TwinDOS off it will remember that on subsequent cycles. You will have to remember to turn it back on if you want to use it. I have that option enabled and when others use the washer they sometimes forget to turn it on if it was off. It is possible to turn twinDos off all together in the service menu, but that really should not be needed. For the water intake fault there are usually two reasons for this. One is there is crud stuck in the little screen filter in the water supply hose. There is a little screen in each end of the water supply hose. Designed to catch big pieces of crud before they enter the washer. Crud can slow the water flow and cause the intake fault warning. The other cause is low water pressure. If you have low water pressure and the tub does not fill quickly enough that can trip the intake fault as well. There is an option under settings called low water pressure. If you enable that the machine will allow for a longer fill time. While it is possible to have a faulty part, it would be very unlikely on a newish machine. To test and see if the suds are from your clothes go buy a BRAND NEW towel from the store. You need one anyway right? Turn off TwinDOS and use no detergent. Run the towel on rinse and spin cycle (under more programs). Observe if there are any suds. If there are no suds then you have confirmed there is detergent build up in your other clothes. If there are minor suds then these can be caused by simple air bubbles in the water. Make a note of how many there are and that is your normal "Clean" water. Another way to test is to fill a cup or glass jar half full of water, seal it and then shake it up for 30 seconds or minute. Note how many suds, if any, are produced. This will give you an idea of how many suds are generated in your "normal" clean water. Once you have a known clean towel you can run a few cycles. Bump the Dose for agent 1 up in 5ML increments. You will know when you have reached the correct amount for your water when the water rinses clean, but you have suds during the main wash. You can always go a little over and then back off when you notice more than your "normal" amount of suds in the last rinse. Citric acid would be un-needed if you have really soft water. Its main use is to remove built up mineral scale from the outer drum, heating element and any parts and hoses wash liquor is circulated through. If you have really soft water or a water softener then there is no mineral scale to build up. Even in REALLY hard water areas you should not have a ton of mineral scale inside the washer as long as your detergent is dosing properly. The detergent has water softening agents. As long as the right dose is used any minerals will be bound up and go down the drain. It is also not possible for the TwinDOS detergent to leak into the washer. The bottles are located below the lowest part of the drum. They are pumped into the drum at the correct time and in the proper dose. Dose is determined from the amount of time the pump runs. The pumps have a known amount that they dispense each minute. So if you set a particular dose the pump is run for the amount of time to deliver that dose. See the video below for a quick overview of how it works:...See MoreSteve S
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