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momofthreema

Kraus is my new fave!

Momofthree Ma
4 years ago

I am a huge fan of companies who do things the right way by their clients. After a less than stellar experience with Whirlpool recently, I was concerned that customer service might be a dying art.

Today, I figured out that one of my brand new Kraus soap dispensers was missing a plastic tube that connects the dispenser to the pump. I emailed them to ask for a new tube and they said that they would just send me a whole new soap dispenser because my dispenser had been discontinued. It was such a small thing for them to do, but it relieved a small point of pressure on my kitchen project and now I will sing their praises every chance I get. We chose Kraus Dex sinks, kraus faucets and kraus soap dispensers for our kitchen project, and I could not be more pleased with their products and their customer service.
I will definitely buy their products again.

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