That was something I noticed once my counters were installed also.......but I think I was REALLY looking hard at the workmanship because it was new, costly and a very pleasant investment to me. I rubbed my hands all over the counter and did feel the joint and then studied it. But you need to remember how sensitive our finger tips really are!! Once my friends stopped over and I pointed it out to them........that's when reality set in or was 'put in place' by my friends LOL. NOT ONE of them saw the joint or felt it until I led them to the area! So they let me know that it's because it's mine that I see EVERYTHING. So maybe sit back and take a different look at it and ask a friend to stop over. If you still feel the joint is high, I'm sure they can buff it lower. If the space isn't close enough, see if they or the KD can let you see some other counters to compare. Take a pic and post it for others to view and that might help also. Here is a pic of my joint, that can only be seen when the a.m sun hits it in the right way : ) I hope that helps with you, I'm sure it looks great. Can you see these? There are 2.

IF your Fabricator is willing to guarantee that your seam wont separate from the heat cycles and vibration patterns that occur every time your dishwasher runs and heats up the glue in the seam - then hey - God Bless Him.... AND You !!! However........Since it IS an Engineered Stone product, AND IF he's using an epoxy - and NOT a polyester to glue the seam - he's got a better chance of it lasting longer. The "this is the way we've always done it" defense never hold up in court when the job fails - I know this as I am a Fabricator and I testify as an "industry expert witness" on lots of cases where seams fail all the time and I am brought in to show the mechanics of why some seams last and others don't........ In your case - the seam placed over a dishwasher will be subjected to daily - if not multiple times a day - heat cycles where live steam will be vented out of the dishwasher and make direct contact with the stone at the seam line. The assembly (the stone top with the seam in it) will also be subjected to vibration from the dishwasher unit dunning each time it cleans your dishes. Combine the vibration and the heat - multiple times a day, or even daily - over time - this can weaken a seam line, and the first thing to let go would be the glue. In your case - ES (engineered stone) is made up of epoxy glue and quartz particulate fashioned into a slab - (kind of like terrazzo). When the seams are glued - most ES manufacturers recommend that an epoxy glue be used in lieu of the more conventionally accepted polyester that most guys like me swear by when doing seams in Natural Stone. Epoxy is NOT Polyester. Polyester is NOT Epoxy - the two are vastly different glues and react differently. Epoxy and Polyester are many times - not compatible with one another and will not bond together at an optimal rate. IF your guy uses EPOXY in the seam directly over the DW - your installation will last longer than if he would have used polyester, but due to the placement of the seam (over the dishwasher) it'll be just a matter of time until you start to see degeneration if the seam - due to the daily exposure to the heat and vibration from the dishwahser. It's kind of like this analogy - if you have a seam that you hit one time with a hammer - you may chip the stone - you may not... but any damage will be limited to the one time you hit the stone with your hammer. But....... if you keep hitting the same spot in the stone over and over again with the same hammer, with the same force and the same velocity - eventually, you're going to break the stone and / or break the seam..... At the end of the day - why would you want to hit the stone with a hammer to begin with? I don't mean any disrespect to your Fabricator, but I'd suggest keeping the seam away from the dishwasher and going with two seams. IF he's good - and uses a Seam Phantom and Gorilla Grips to dress & set his seams - you will prolly not even see the seams - or at the very worst - you'll struggle to find them every time you go looking for them - remember that ES seams are harder to notice that Natural Stone ones - primarily due to the monolithic nature of the color distribution within the slab...... If on the other hand - he's never heard of the Seam Phantom OR Gorilla Grips or doesn't have either - well, your seams will be much more noticeable :-0 just my .02 cents worth = hth kevin

Dear Anna, Let's approach from a from a different direction. You ordered a countertop. You paid just as any other customer? This was not clearance, take as is or heavily discounted. THERE IS 0 EXCUSE FOR THIS TYPE OF WORK. I would stop or dispute payment immediately. I would notify them they have 5 days to bring replacement product for you to approve to home - sample. Or refund what you paid and collect product Friday by noon or you will have removed and returned. Prior to this locate reputable firm and purchase in the same range and put on 24 hour hold. Ask them to come measure and give you a price deliver and install. Now you have a source you send photos to your credit card for and you begin a dispute. They can replace with same, granite or1 of 2 marbles Verde Vermont green marble, or black absolut HONED. Both of these will need to be cleaned and polished yearly and cleaned weekly. Stone is treated...you can Google for care instructions. The alternate is granite. Stone can be repaired, man made products not really. I suspect you paid a good amount for this. If I had purchases this or a client it would be simple replace not a repair, unless they refunded a very large amount of payment. I do not know where this is on the counter, but there is always the possibility of adding a different color in one area. Say red, navy, etc. Something cold to make a statement.

All the pros think it’s okay. As a non-pro I would not be happy about this. They should have used white to blend the joints better. I bet you haven’t noticed tons of joints in other countertop, right? So it didn’t occur to you to inquire about the seams. I get it, I wouldn’t have either. However, you never noticed seams in counters before because they were done way better. I would ask them to work on the seams to blend them better - not sure what they can do but your kitchen is gorgeous otherwise.