https://americas-home-place.pissedconsumer.com/review.html

I don't even have to click on the link to know its not going to be a positive review(s).

I did click (because I am a glutton for punishment). It's multiple reviews, and not just "they built me a crappy house." Of course they did, they're a tract home builder. More like the peasants are heating up tar and emptying pillows of feathers.

@cpartist @Holly Stockley

Unfortunately none of the national "chain" builders (of average homes, not mansions) have good reviews . Schumacher homes was even worse. As far as construction goes I get the feeling that it really has a lot to do with what local contractors they use, so maybe the specific local reviews are more valuable?

dcwatson if you're building a custom home on your own property, the best thing you could do is find a local builder with a good reputation. In the long run believe it or not, it will cost you less than these big production builders. Go to the local lumber yard where all the tradesmen hang out and ask who the good builders are.

@cpartist This is very much what I'm leaning towards. It's not that necessarily don't trust the big name franchise, but for something this big I just can't take any risks. I'm not a millionaire and I need this to be a forever home.

I've contacted a local builder and he was up front about not matching the $/sqft but seems very willing to at least go over the options. Ultimately I'd rather not build at all than try to squeeze every dime and be left with regrets.

We are about to start a build and had looked at AHP but I saw some crappy reviews. Who did you choose as a builder and are you happy?

I would look for a we regarded local contractor. Ask friends, look for local houses being built, ask at a local real lumberyard. Be observant and then vet, vet and vet again. No national builders in my honest opinion.

May I ask who you built with?

Which builder did you choose? Are you happy with the completed work?

We went with AHP in Gainesville GA and although my house was built solid...the craftsmanship was horrific. We had a $750k budget, and for the square footage we wanted, most of the builders quoted us in the upper $800s/lower $900s. We decided to go with AHP after touring one of their previous customer's house. It was amazing, but the homeowner did mention that they hired an interior designer AFTER the build to make it how they wanted it. With that in mind, we bit the bullet and built with them. They had our house up in six months!! I was nervous about how fast they put up our house, so I hired two independent inspectors who both stated the house was built solidly. However, it's the workmanship that drives me crazy about them. We are in the midst of doing the same...hiring an interior designer/architect to tear down some walls, add walls in other places, upgrade, etc etc etc. However, the outside looks great...in fact there are $1 to $3 million dollar homes in our gated community and even those residents compliment the look of the house on the outside....it'll be a different story if they saw the inside lol. Keep in mind, no matter what budget you have, AHP will treat you the same as if they are building a $100k home. They use the same materials no matter what. In all, I give them a C+, but if I had to do it all over again, I'd buy a resale.

Leak from rain. Bad roof.

Crack from house moving. Not solid build.

More leaks from bad roofing subcontractors. This is a new roof.

Damaged times they install as new...fixed items not new.

UPDATE; They replaced my entire roof EXCEPT two pieces of sheathing. GUESS where there is STILL A LEAKING ROOF? Yup...you guessed it...right where they neglected it. As an added bonus, I know have a roof drip edge with nails piercing through it because of the bad workmanship of the roofers. Fun stuff. I have yet to decide how I will move forward with them because I'm losing my mind....it's been ten months. There is just no excuse anymore that will satisfy me.

16 months—that’s how long it looks AFTER we moved in to get our house almost finished, but we ran out of time so we’re stuck with persistent problems. We chose America’s Home Place for our home build after a lot of research and review reading. The reviews were positive, so we moved forward—chose a floor plan and went to the store to start the process. Signed our contract in July 2019 with Chad. We chose our finishes but still had some design questions. He told us he’d help us the whole time. He quit in October and Thomas started. Things went really quickly and we were so pleased. Began asking our project manager, Shannon, about our design questions. We had customized a plan and some questions. Each time we talked, he assured us when it came time for those rooms, we would talk. I finally went back to the office to review the plans again. Thomas met with us and essentially laughed off our questions. Each time I talked with them I felt more and more anxious instead of reassured. We were given a May move in date. It was delayed—no big deal except it was delayed because workers stopped showing up. The handyman who was supposed to do trim and our deck and railings would take days off for other projects. Finally moved in on June 25 with no shelves in our closets, no stairs on our porches, no crawl space door, no screen under our porch, and a punch list that filed a page (cracked mirror, no window locks, etc.) but reassurance that it would get done. Greg came and knocked most of it out quickly. Then the joist lift started upstairs in almost every room, the floors started shifting when we walked. Each time I contacted AHP, a different person would tell me someone would call back. Then Thomas quit and Ryan started. Finally got a warranty walk through. Joist lift upstairs, stair treads not attached to the frame, subfloor not attached to the joists, still no window locks, gaps under floor moulding, broken attic door, broken garage door motor…the list continued to grow. Ryan couldn’t be bothered to look up from his phone while we walked through. The warranty manager, Mark, was very attentive and made his notes but pointed out that we didn’t have a warranty issue but a project manager’s issue. He did what he could and hired Jeff who was fantastic and fixed so many issues. He finally finished what was approved to be done in October 2021–16 months after we moved in! And guess what, more subfloor lifting under the carpet and hardwood and the warranty is up! Will never recommend them to anyone else. Poor customer service once you sign on the dotted line, poor workmanship and poor communication all the way around. We have a beautiful house on the outside that we’re having to put more money into to fix the problems on the inside.

To anyone who reads these reviews- Stay away from Americas Home Place period . They are awful . The worst quality control we’ve ever seen and the sloppiest work . All mexicans and they don’t care what their work looks like . AHP also uses Sims-Lohman for cabinetry and they are absolutely the worst people to deal with . They think they can put in cabinets that you don’t even order . Damaged cabinets, nicked up and warped . Totally awful .

" All mexicans and they don’t care what their work looks like "

Racist much? That's the way to get people to take your review seriously pattybrady

DO NOT HIRE AHP. Our punch list is still not complete, and we’ve been in our home almost 1.5 years. Their subcontractors are the worst of the worst (an AHP employee specifically told me he’d never hire their subcontractors for his own home). They also do not monitor their subcontractors, so your project manager may know less about your house and where it is in construction process than you do.

AHP purposely makes things difficult, and they take forever because they want you to drop whatever issue you have and move on (and youll be tempted to because you just want the nightmare to me over). It honestly feels like a game of who is going to give in first.

Below are a few of the many problems we have had:

-They tried to “upgrade” our window trim free of charge without telling us, but the window trim was bulky and would’ve changed the style of the house. Again, they tried to do this WITHOUT OUR PERMISSION.

-They messed up our window order and the pricing and then tried to collect more money from us AFTER the contract was signed.

-They often didnt look at the contract and did/didnt do things as a result. For instance, they weren’t going to paint our back porch because they claimed it wasn’t in the contract (it was).

-Our tiled shower has a very steep slope, so water doesn’t drain properly. An AHP worker even said it needs to be fixed and is beyond what they consider to be an issue, but we’re still waiting.

-We have picked up HUNDREDS of massive nails around the house and in our yard because they never did. This is particularly a problem if you have children and pets.

Bottom line is that you will have to manage your project manager, you wont have clear and consistent communication with AHP, and you’ll be exhausted by the stress at the end of the day. Their pricing is better than most, but it’s not worth it.

Haley --

So sorry you have to deal with this! Unfortunately, we had the same issues and it's just now approaching close to 3 years and they JUST NOW finally got around to doing some things, but only because of my incessant approach of using a social media blast and bad reviews to get their attention. We also are finding that our subfloor (which we addressed during installation) is creeking and lifting because they did not install properly. What is even more aggravating is that we brought it up during a walk through and the project manager said he would fix it. He didn't and we were literally so tired of all the other major issues....like improperly installed windows and leaking doors. We will be taking up the flooring and screwing the boards down ourselves because we are done with them. It took them way too long to address some major issues on our home and we know we will continue to find more. We plan on addiing onto the house and having the new contractor go back through all of their bad installs. We literally paid for the shell with these guys. It is a shame because they have such good potential but the subcontractors are sub par at best and many told us that AHP doesn't pay them on time, so that is obviously part of the issue. Why do good work if you're always screwed?

They also tried to "upgrade" us to new cabinets after our contract was signed and said they "will have to see if there is enough in the budget" for the driveway that was in the contract as well. Uhm...NO. We got the driveway (which is crumbling already), and we got the cupboards we selected because I was absolutley not going to budge on that. The "upgrades" were a totally different style and not full wood like the ones we selected.

As for the garbage all over the place, nails and terribly junky work site....yeah...we got that too.

Lesson learned! AHP is not the home builder you want if you want to build a home and not go mad from all the toying around and hoop jumping they do after you sign that contract.

I just had a house built by AHP in 2023. It took about 10 months to built. We are just moving in. So far we had a few problems and most of them have been corrected. The painters were terrible and didn't finished what they promise to do. The cabinet company (Brock Cabinets, Inc.,) were outstanding. Brock hired a sub-contractor to installed our cabinets and Brock employees will come in and adjust the cabinets doors. While I was on site, an employee from Brock Cabinets was onsite to adjust the doors on the cabinets, that employee told me that he was not happy with the work their sub-contractor did and that he was going to report it to his boss. He called his boss while on site and informed him of what he observed. His boss said that he will send an employees to come in and inspect the work and will make any necessary changes. Brock Cabinets sent a worker to the house and remove and replace all of the trim work on top of the cabinets to my satisfaction. Right now I have one bedroom door that will not stay open and the door to the garage is hard to shut, the top of the door is off and rubbing against the door frame. I have not reported the door problems yet. More to come good or bad.

They were new to the area and we had to fire a few subs that were not up to snuff but they made it right all along the way with some extras and its a way better build than the established builders in the area who were all $100k more for less. Tweaked a unique 5 bedroom plan with a first floor master bed/bath, egressed for a 6th bed and 5 bath in the 9' basement, dual hvacs for upstairs and down, custom 18' garage door, custom kitchen with drawer microwave, etc.

If you have any questions in the Cincy area, feel free to email me at joshschaad@***.com for the good and the bad.