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azalea1

Wrong screws for cabinets/damage/glue on floor--Contractor problems

5 years ago

We just completed a full kitchen renovation using a contractor who we had personal references for. We were much too trusting throughout the process (though you kind of have to be when it’s not your area of expertise) and only realized this near the end. We tried to choose quality materials: Fieldstone cabinets, Quartz counters, nice appliances as well as having the flooring replaced throughout the main level with a Mirage engineered hardwood flooring. We have a lot of damage to cabinets ranging from chips to grout along the bottom edge of an upper cabinet (after I requested a new cabinet, they sanded it!). They tried to paint some of the chips. One door arrived flawed but instead of sending for replacement when I pointed it out, they tried to paint over it. They installed a microwave circuit and put a breaker in the electrical box that is incompatible with our panel box. Apparently this still passes inspection but we will have our electrician replace it because we want it done right. The flooring install makes me the most heartsick. It’s the hardest to get photos of but they left glue all over the surface of the floor. The contractor had the installers come back and they smeared something over the top and left it wet. When I said that didn’t take care of it he brought another guy in who spent quite a bit of time going over every inch with a different glue remover and rags. There are still many spots though where the finish is ruined. Now I am realizing that our upper cabinets were installed with drywall screws. The contractor told us we should get a new roof soon, and now I wonder if this is because of whatever shingle work they did when they replaced the outside vent of the range hood. The contractor out and out lied to our faces multiple times. When I questioned why it looked like there was grout along the seam between the counter and backsplash, he told me of course it’s grout—you always want a little grout there. ?????? Even I know that’s not true. Turned out it was some kind of sanded latex caulk. We made them take it out and replace with 100% silicone. When they installed my slide in range there was a gap at the back so you could see the unfinished back of the range! He told me that’s how it should be. Luckily I searched trim piece for slide in range and realized what needed to go there. Now I realize that the upper cabinets were installed with drywall screws. We have not finished paying but really don’t want them back in our house. Advice?






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