Barbra- So good to see you on this forum as well. Glad you are up and running again- that would drive me insane! am so dependent on my PC, I would have to go to the library every day if mine went down! Merry Christmas!

If this is Windows 7, yes the create system image will do an image backup for you. Back up to DVDs or an external hard drive. The system repair disk, if I recall correctly, is not the same as the recovery disks mentioned by Zep, Genes, and Owbist. It is also important, but the recovery disks will be your life-saver (it has been mine). My Win 7 recovery took 4 blank DVDs. The system repair disk is only one disk, I believe. You should have a separate partition (D?) on your laptop called the recovery partition. This is what you need to put on DVDs. Your Toshiba manual (probably an online PDF) should explain how this is done. I purchased a Toshiba portable external hard drive, and that is where I store my backups. I have my recovery DVDs stored in a safe place.

I should mention that I just took AOL off my computer after 8 years. I understand AOL leaves bits of itself all over as well. When I followed your instructions I ran into a snag but tried to continue on. Hopefully Norton is gone. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 4:17:56 PM, on 4/8/2009 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\brsvc01a.exe C:\WINDOWS\system32\brss01a.exe C:\WINDOWS\system32\spoolsv.exe c:\windows\explorer.exe C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exe C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe C:\Program Files\Microsoft Windows OneCare Live\winss.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr6/*http://www.yahoo.com/ext/search/search.html R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local F2 - REG:system.ini: Shell=c:\windows\explorer.exe F2 - REG:system.ini: UserInit=c:\windows\system32\userinit.exe O2 - BHO: (no name) - "02478D38-C3F9-4efb-9B51-7695ECA05670> - (no file) O2 - BHO: Adobe PDF Reader Link Helper - "06849E9F-C8D7-4D59-B87D-784B7D6BE0B3> - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - "3CA2F312-6F6E-4B53-A66E-4E65E497C8C0> - C:\Program Files\AVG\AVG8\avgssie.dll (file missing) O2 - BHO: Spybot-S&D IE Protection - "53707962-6F74-2D53-2644-206D7942484F> - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: Google Toolbar Helper - "AA58ED58-01DD-4d91-8333-CF10577473F7> - c:\program files\google\googletoolbar1.dll O2 - BHO: Google Toolbar Notifier BHO - "AF69DE43-7D58-4638-B6FA-CE66B5AD205D> - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - "DBC80044-A445-435b-BC74-9C25C1C588A9> - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - "E7E6F031-17CE-4C07-BC86-EABFE594F69C> - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: &Google - "2318C2B1-4965-11d4-9B18-009027A5CD4F> - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [EPSON Stylus Photo R220 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIA.EXE /P30 "EPSON Stylus Photo R220 Series" /O6 "USB001" /M "Stylus Photo R220" O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKUS\S-1-5-18\..\Run: [Symantec Network Driver Update Warning] C:\PROGRA~1\Symantec\LIVEUP~1\SNDWarn.EXE (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\Run: [Symantec NetDriver Warning] C:\PROGRA~1\SYMNET~1\SNDWarn.exe (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\RunOnce: [SRUUninstall] "C:\WINDOWS\System32\msiexec.exe" /x "6AF90EF6-F7F9-466C-99F4-1774826FBB40> /qn REBOOT=ReallySuppress (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [Symantec Network Driver Update Warning] C:\PROGRA~1\Symantec\LIVEUP~1\SNDWarn.EXE (User 'Default user') O4 - HKUS\.DEFAULT\..\RunOnce: [SRUUninstall] "C:\WINDOWS\System32\msiexec.exe" /x "6AF90EF6-F7F9-466C-99F4-1774826FBB40> /qn REBOOT=ReallySuppress (User 'Default user') O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200 O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: Run WinHTTrack - "36ECAF82-3300-8F84-092E-AFF36D6C7040> - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll O9 - Extra 'Tools' menuitem: Launch WinHTTrack - "36ECAF82-3300-8F84-092E-AFF36D6C7040> - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll O9 - Extra button: ComcastHSI - "669B269B-0D4E-41FB-A3D8-FD67CA94F646> - http://www.comcast.net/ (file missing) O9 - Extra button: Support - "8828075D-D097-4055-AA02-2DBFA9D85E8A> - http://www.comcastsupport.com/ (file missing) O9 - Extra button: Research - "92780B25-18CC-41C8-B9BE-3C9C571A8263> - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Help - "97809617-3937-4F84-B335-9BB05EF1A8D4> - http://online.comcast.net/help/ (file missing) O9 - Extra button: Real.com - "CD67F990-D8E9-11d2-98FE-00C0F0318AFE> - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: (no name) - "DFB852A3-47F8-48C4-A200-58CAB36FD2A2> - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - "DFB852A3-47F8-48C4-A200-58CAB36FD2A2> - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra button: Messenger - "FB5F1910-F110-11d2-BB9E-00C04F795683> - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - "FB5F1910-F110-11d2-BB9E-00C04F795683> - C:\Program Files\Messenger\msmsgs.exe O9 - Extra button: Ebates - "6685509E-B47B-4f47-8E16-9A5F3A62F683> - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU) O16 - DPF: "01118400-3E00-11D2-8470-0060089874ED> (SdcNetCheckCtl Class) - http://activex.microsoft.com/objects/ocget.dll O16 - DPF: "17492023-C23A-453E-A040-C7C580BBF700> (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: "2253F320-AB68-4A07-917D-4F12D8884A06> (ChainCast VMR Client Proxy) - http://www.streamaudio.com/download/ccpm_0237.cab O16 - DPF: "231B1C6E-F934-42A2-92B6-C2FEFEC24276> (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll O16 - DPF: "6F750200-1362-4815-A476-88533DE61D0C> (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab O16 - DPF: "88D969C0-F192-11D4-A65F-0040963251E5> (XML DOM Document 4.0) - file://C:\TempEI4\EI40_\msxml4.cab O16 - DPF: "AD5AE604-34F2-4C7C-AEBB-14D424294A76> - http://www.interoagent.com/SyncInstaller/ReportGenerator/ReportGenerator.cab O16 - DPF: "B9191F79-5613-4C76-AA2A-398534BB8999> - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/autocomplete.cab O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe O23 - Service: CarboniteService - Carbonite, Inc. (www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Documents and Settings\Ginny\My Documents\Jen\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: Pml Driver HPZ12 - Unknown owner - C:\WINDOWS\system32\HPZipm12.exe (file missing) O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe -- End of file - 9201 bytes

Justme... Thanks again for the link to Fox News, but I wonder how your found it given the link: http://www.ustream.tv/channel/nocksfuze That is, how did you relate "nocksfuze" to Fox News. I did explore the site at ..../channel and found many choices, but never found the Fox News Channel. I searched on "Fox News" not on "nocksfuze". To answer my other question, a 1.5 mb Internet access (DSL in my case) is sufficient to get the tv programs I watched. There may have been a few breaks, but not many. I did note extra commercials to pay for this service which were far more annoying than any down load speed limitation. As luck would have it we had a thunder storm in Northern NJ yesterday and it took my cable service down. It was off and is still off as there appears to be a problem unique to my address - Comcast tech is coming by around noon time today. So, the Internet access was the only access I had to my favorite Fox programs last night - it works, but I'll admit I like the big screen tv better. In any case, this gave me a trial run on getting Fox News only on my computer.