"These early years with your child are by far the easiest years for a parent. There are no equivalent plug covers or cabinet door/drawer locks for a teenager." So true! Parenting is hysterically amusing and heartwrenching and everything in-between. We all have rules & trust & safety widgets & eyes on the backs of our heads & still our kids are skipping just out of reach. I once tackled a 3 year old on a chair leaning over our ancient electric Hotpoint pushing the back buttons. "I make eggs!" she said. Yes, her belly pressed against the burner she was turning on..... Nowadays that independent 3 year old is an independent 16 year old pushing all kinds of buttons I can't even see......but I do trust her with 22K burners on our Blue Star. How the years fly! I don't know what a good stove sitter runs in your neck of the woods but I'd make sure s/he understands there are no cell phone chit-chats, no manicures, and no bathroom breaks while on duty. Same deal as your disposal sitter! Good luck, Jenna, we're all in this together!

Thanks. Yes, there's no plate there that should be preset with this kind of lock (it's like they just borrowed a lock from another door since there's no lock or key hole on this one). But, should I replace the whole mortise mechanism when I change out the handle (it feels a bit wimpy when in use), or just change the knob out only? I had assumed I should change out everything, but keeping the current lock mechanism would be great/easier. (Perhaps I just answered my question. Ah well). Thank you!

UPDATE from JW support via email: Good morning Chad, My name is Michaeline, I am a supervisor in Customer Experience for JELD-WEN. Thank you for taking the time to offer your feedback and suggestions on how we can improve our product. JELD-WEN at this time does not offer smart lock or keyless entry options. I advise your best option would be to contact or visit the retailer you purchased your product from. They may be able to advise a smart lock or keyless entry system that would be compatible with your product. I understand you would like to connect over the phone. Please let me know a time and day that works best for you. I am in the Eastern Time Zone, my hours are 8-5 PM EST. Is -------------- the best number to contact you? Please feel free to use this email chain to contact me directly at any time in regards to this inquiry. Thank you, Michaeline Spencer I CUSTOMER EXPERIENCE SUPERVISOR JELD-WEN, Inc. Phone: 888-594-3578 Web: www.jeld-wen.com/en-us/support Email: customerserviceus@jeldwen.com Please consider the environment before printing this email MY RESPONSE: Yes, that is the correct number, I’ll be available whenever you call. So far I can’t recommend anything about your product or customer service, change my mind. Thanks, Chad I received a call from "Michaeline" @7:20AM CST today and she couldn't be more pompous or dismissive of any comment other than JW is infallible by not acknowledging there is any issue. Worst customer service experience I've ever had. This company is terrible and I hope they go bankrupt. I told her I would do everything in my power as a consumer make that so by steering others away from their proudly antiquated company. However, I learned from my reseller that Ashland Hardware Systems - https://www.ashlandhardware.com - makes their hardware so I may see what they say, but am expecting more of the same since their website isn't even HTTPS. I am pretty defeated at the moment.

Let's actually set this right. There are NOT three different methods of sound transmission, that is either way over-simplified or over-complicated, depending on the view that you want to take. Building designers have created a checklist to deal with building design and sound transmission. But that is because building designers have enough stuff to deal with without getting into the physics of mechanical waves when designing a building. There is exactly one method of sound transmission in buildings, on earth, in space, etc. Sound is a mechanical wave, or energy that travels through matter by disturbing it. More specifically even, it is the displacement of matter from its equilibrium position and that displacement as well as the rebounding of material is what moves sound through all matter, including air and walls, it is also the lack of matter to disturb that stops sound from moving through outer space. Sound is easy to understand as work, as sound encounters various forms of matter it expends effort to move through the material, even air, that is why decibels are lessened over distance. There are really only two ways to reduce sound, require more work and convert the work (technically there are three, but locate your basement in outer space seems a bit extreme). More mass means sound has to work harder to move the material, not unlike throwing a boulder compared to throwing a pebble. So one simple way to reduce sound transmission is to add more mass. The other is to convert sound to other forms of energy, usually heat energy. This is what resilient materials such as rubber and cork do. Think hitting someone with a bat versus hitting someone with a foam pole. ---------- Now all of this may seem immaterial to the discussion at hand but it really isn't. Building designers, especially when designing commercial buildings, have broken sound transmission into three very broad categories that they need to address in the design of a building. However, not every situation requires considering those things as they are presented, nor are those three things adequate in other situations. The final, and really more important point for homeowners, is the cost of effective design versus the cost of effective treatment. No one who actually works in theater installation and design really spends their day looking after these "three sound transmission characteristics" of building design. And no one creating sound isolation booths for recording studios would think addressing those three things are remotely adequate. I have both a home theater and a sound isolation booth in my house. There are thousands of installers, and hundreds of home theater and listening room designers who all use the same four steps for sound proofing: (1) sealing, (2) adding mass, (3) decoupling, and (4) dampening (note: that dampening is often separated into dampening and absorbing for ease of understanding). Any approach using these four steps, even in a cost effective manner, will adequately address sound transmission for most needs. Just to be clear it absolutely deals with airborne, flanking and impact transmission, it is well detailed in the material I directed the OP to. So any assertion that no one has dealt with that, is absolutely wrong. If you are building a sound isolation booth for a home recording studio, this is a good start, but by no means complete. However, you are going to have to get into specific attenuation at that point, at which time I would advise visiting the gearslutz.com or SoundonSound.com sites to get more information.