Sapienstone vs Neolith porcelain countertops
Amy Hu
5 years ago
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Anglophilia
5 years agoMittens Cat
4 years agolast modified: 4 years agoRelated Discussions
All I Can Say About Neolith is WOW!!!
Comments (162)STAY AWAY FROM NEOLITH! I have had this product for a year and it has been a nightmare from day one and continues to be. More than a dozen slabs broke before they even made it to the job site. After installation it cracked and chipped. Neolith blames installer and installer blames Neolith and I'm stuck in the middle having paid thousands of dollars for a horrible product. IT CAN NOT BE REPAIRED, it can only be ripped out and replaced for the nightmare to start all over again. STAY FAR, FAR AWAY from NEOLITH! Note that the only good reviews you will find of this product are from the people trying to sell it. Good luck finding an actual end user customer who has had a good experience....See MoreNeolith polished Classtone?
Comments (45)I just saw the calacatta and estatuario in person. Polished looks amazing and much better than the silk version, but the rep told me that the polished version basically has glass over the top of it to give it that shiny look and said that glass can scratch. She said she hasn't heard any complaints, but I saw a couple on various websites from people who said they took great care with it and it still scratched. I guess the silk version doesn't have the same problem, but in my opinion doesn't look or feel very real like the polished. I wanted it for my backsplash and island but am reconsidering using a quartz on my island since it will be my main prep space....See MoreQuartz or Dekton/Neolith?
Comments (254)I just found this thread and it is very helpful to what I am working on now but first and foremost, I would like to share my condolences on the loss of your husband. I lost a husband many years ago and still recall how difficult it was. It is a journey, with ups and downs, but you will find a new normal life for you and your family. I am working on a condo kitchen reno and was trying to decide if I should recommend Dekton vs Silestone to the client. They really like the new Silestone - Ethereal Glow that has some warm gold veining in it. HOWEVER, she is not the best housekeeper and I wonder about stains and they also had a counter for 25+ years in their old house that was heat proof (can't recall what it was but it was not concrete). Based on this conversation I took a quick look at Dekton REM and it might be a better solution. What is the recommended edge for Dekton? The only other kitchen/bath reno I have done is a kitchen with a Cambria - Berwyn counter....See MoreI Saw Neolith Today
Comments (20)Hi Gina, The 1st time we put something hot on the counter, it cracked 10 inches. the crack continues to expand, now it's 14 inches long and the crack is feathering from the original straight line crack. I contacted Neolith numerous times via many channels: Calling them, emailing them, posting on message boards, even left my cell number on their public FB page. NO RESPONSE. So I started telling my horrible experience on message boards. That got their attention. Instead of contacting me, their social media person tried to spin it, and kept saying "Gives us another chance, we'll take care of you." So I did, like an idiot, I contacted them again. And once again, NO response. Do your search on other threads, and you'll find MANY people with similar experiences. Some experienced chipping during 1st year of usage. DO NOT GET IT! It's NOT durable as their promo video shows when they chop on it and use blow torch on it. It was misleading. The fine prints says no hot items on it. Plus they do NOT stand behind their product and blame the installer. Homeowners are stuck between installer and Neolith. We saw an open house with Neolith counter, it cracked from one end to the other end of the kitchen island. The owner said they couldn't get it fixed either and had to sell a 2 million home with a cracked kitxhen counter as is. It's possible the installer is to blame in some cases. But not in our case because we installed the same counter in the kitchen and in 3 bathrooms. The bathroom counters are fine. So it's not the installation, it's Neolith misrepresenting their product being durable to heat. Take a look at Dekton countertops. Also porcelain slabs from Spain but much harder material. We got a sample and saw finished island and vanity in person. Loved it. If we ever have the money to build a new kitchen and bathrooms again, we will use Dekton. Good luck!...See MoreMittens Cat
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Amy HuOriginal Author