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The Kitchen Table

I can't access GW on my laptop

7 years ago

I'm on my crappy desktop. I can't access GW on my laptop. It says this site can't be reached, the to check the proxy and firewall. I have no idea how to do that.

Yet I can do banking, yahoo and any other site I want to get on.

I use WIN10 on the laptop and Windows 7 on desktop, but this just happened yesterday

Featured Answer

Jasdip
Original Author

7 years ago

None of my browsers would work. Yesterday I called my internet provider and he cleared my history, cookies and cache. Everything. Normally I just clear the cache. Now it's working. Simple fix, thank heavens. Usually I have tabs open of recipes that have caught my eye and they're opened tabs until I do something with them......print them, or write them out. I lost those as well, but that's pretty minor. I suppose having open tabs would slow the computer down as well.

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Comments (13)

murraysmom Zone 6a OH
7 years ago
I sent you a message.
Jasdip
Original Author
7 years ago
No, that doesn't work. Gardenweb doesn't work at all on my laptop.
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Lindsey_CA
7 years ago
Well, it doesn't seem like a Win 10 issue. My Windows 7 desktop computer suffered a fatal crash in late December, and as of two days ago I have a new desktop with Windows 10. No issues getting to Gardenweb. However, I cannot seem to upload a photo to a post here (which is why I only included a link in my response to the Everyday China thread).

Maybe it's a security setting?
ravencajun Zone 8b TX
7 years ago
Try a different browser sounds like a setting was changed.
justlinda
7 years ago
On a Mac here, cannot see or upload photos on Firefox, but can do both on Safari. My Mac is totally up to date. A bit of a nuisance but I just use Safari for GW.
Yayagal
7 years ago
Try going to Houzz.com and then sign in again.
Ava
7 years ago
Did you find the problem? The other night I couldn't log in and when I tried again in the morning, it was fine.
Terry
7 years ago
Jasdip, is that something they walked you through or something at their end? I often have trouble with a few sites.
Jasdip
Original Author
7 years ago
last modified: 7 years ago
The first thing he did was clear my cache, history and cookies. I gave him remote access to my desktop. Only when my cookies were cleared, was I able to access GW. He said it's such a huge site and stores cookies. The frustrating thing was that I was able to do my banking and every other site, just not GW.

Try clearing your cookies and see if that works for you Terry.
Terry
7 years ago
Oh, so it has something to do with how many cookies a particular site saves. I will look into how to go about clearing them and possibly cache too. Thanks.
Michael
7 years ago
There's no reason to maintain cookies or site data after closing your browser.

If you're using Firefox, set cookies and site data to delete when closing browser.

Menu/Options/Privacy & Security/Cookies & Site Data.

Tick "Accept Cookies & Site Data

Then in the "Keep Until" box, choose "firefox is closed"

If you wish to do a major cleaning, visit the link below.

When you arrive at GW, it places about 15 cookies upon arrival and grows from there.

Clean up
Ali
7 years ago
Does doing that improve speed? Mine is sluggish lately and I'm not sure how to speed it up.

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