Miele dishwasher drain hose problem?
My Miele dishwasher was installed last fall by Miele. In early May it showed a drainage error. The Miele repair person found a small blockage in the hose near the connection with the pipe under the sink. He said that the hose was too narrow but he was not authorized to fix it, and Miele installation should have used a different one.
in the course of finding the blockage, the repair person said that the drainage connection was cracked and a plumber would have to fix it. This cost me a few hundred dollars as the piping had to be replaced under the sink. The plumber also said that the drain hose was too narrow at an internal diameter of less than .5 inches, and that it should be 3/4 inch.
I called Miele Canada several times about this issue and could get no response. I was referred from their service to their installation department, two separate worlds it seems. I called and sent an email to Miele installation with photos of the drainage hoses. This last attempt was a week ago and still no response. BTW, Miele contracts out their installations here.
I do not want to experience another blockage and want to be assured that the installation is properly done with the appropriate drain hose. Miele seems incapable of responding to whether or not the hose installation is as it should be. Can anyone shed light on this? As the photos show, there is a wider hose coming from the dishwasher, which connects to a narrower black hose going to the sink pipes. Thanks!
Comments (11)
miniscule
5 years agoRelated Discussions
Miele dishwasher and size of drain
Comments (7)"Water drops through; it is not pumped through. " Sorry daviro1 - THIS IS TOTALLY INCORRECT !!! Maybe you should get A CLUE before you start dispensing advice about matters that affect other people's wallets. Mieles do PUMP out the drain water! What do you thing the impeller/pump that is in the sump is doing during a drain cycle??? Sheeze, you are partially correct though. With a high loop the water will drain by gravity from the high point - AFTER THE PUMP HAS TURNED OFF! The hose will be under pressure as long as the pump is on so it is forcing the water through whatever size hole you have the hose hooked up to. Besides, a high loop is a a great idea with a Miele but they will function without one! In fact you can even drain them straight down into a cellar or basement drain. Sure IT CAN BE hooked up to a 1/2" opening , but why would one take the chance of setting off the drain sensor in their $1500+ DW or risk the less than stellar connection btw. the 7/8" hose and the 1/2" drain connection ??? Just get the correct tailpiece. I'm sure you have them in Canada, tell your plumber to quit being lazy. BTW david - many "Miele Trained" installers don't work for Miele, and some have not even sat through the classes ! Many times their bosses sit and hopefully impart the training onto their minions. Anyway , part of the Miele's training is to impart practices that work with THEIR MACHINES so that they work properly and do not cause premature failure or generate service calls. The practices are by no means the only way to to do things, but they work for their products, why not just follow the instructions ??? It's not as if they are asking you to use a hookup that is not widely available or has to be special ordered or costs $106. It really boils down to laziness - just get the correct parts and quit trying to Rube Goldberg the install to fit the materials you have on your truck! Our jobs are spec'd with a separate p-trap for the DW drain and the diagrams and pictures are sent to the plumbers beforehand, and still some showup with those branch pipes or knock out the disposer hole. They then try to sell me on how "you'll be fine with " it this way, only to get beet red when I show them the spec, and the correspondence showing it how we want it. They are not happy when they have to by a new disposal, especially the ones we use, because they we lazy or just knew better than the person ordering the service. Re: ASKO - they do the same as Miele in that they guide the install to fit the engineering on their machine. It is not the SAME ENGINEERING, so Asko has a different intake line and discharge line which has a high loop built into it already as well as a step down fitting attached to mate to several sized drain tubes. That's what works for their units. How bout you call them up davidro1 and ask them about ditching the high loop and running the hose straight out the bottom of the unit into the basement laundry and come back and report to us what they say about that ! unix... bottom line is that it's not a good idea to hook up your DW to a 1/2" drain. It can be done, and it can work, but that's not the same thing....See MoreThanks for the information: Miele Dishwasher drain pump
Comments (1)Great that you were able to solve the problem on your own! This post was edited by cat_mom on Sun, Aug 25, 13 at 23:38...See MoreMiele dishwasher inlet/drain light stops cycle
Comments (2)The good news is that the Miele people have tech's that will help you diagnose the problem - and Miele sells the parts. The tech number is: 1-800-999-1360. In my case, they showed me how to read the fault code and reset the DW. They also reccommend what parts to be replaced if the fault reoccurs. There is a water pressure sensor that may be faulty. I got one for about $90....See Moredishwasher drain hose to airgap question
Comments (0)We just installed a new DW and the drain hose from DW to airgap is longer than we need but we're not supposed to cut it so...how do we loop it and where? The DW is on the left of sink and the hose goes from bottom of DW thru cabinet(at the bottom)and up towards the airgap on the right of sink. Should the loop be at floor level or as high as we can get it under the sink? AND should the loop go in a counterclockwise or clockwise direction? (If you can visualize it, clockwise has the loop down and counterclockwise has the loop up) I'm worried that water will sit in the drain hose if it isn't looped correctly and eventually cause problems ie mold, odor, or whatever. Thanks for any advice...See Moreminiscule
5 years agominiscule
5 years agominiscule
5 years agominiscule
5 years ago
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