Guess I'm a novice, but what am I missing in your photos? In the third picture, I see the plastic brackets you spoke of, easily replaced with metal if you prefer. In the second picture I might be seeing one door a bit higher than the one next to it, but that could just be that an adjustment in the hinges needs to be made. What is the blue tape supposed to be alerting us to?

You can always in the future replace the shelves with solid wood ones. Our last house we had good custom cabinets installed $$$ and every once in a while I would have to remove the shelf and turn it over because of the bowing. My house i live in now has 40 year old solid wood cabinets. No way am I ever getting rid of them to the new crap out there. They are built like a tank.

We are looking at buyer's remorse.

Ditto what donna wrote regarding uneven height of drawers and changing out the shelf brackets.

The faceframe isn't flush with door and drawer fronts? The fronts just might need to be adjusted. Check with your GC.

Black screws inside upper cab: Surely that's not the cabinet manufacturer's fault. That's your installer's doing. Have your GC take care of that.

You need to talk to your kitchen contractor. And no, not all of today's kitchen cabinets are "crap" at all. Many are of excellent quality. I'm not familiar with this brand or it's price point, but your pictures point to installation issues.

Ok, well, in looking back at the pictures, they don't necessarily highlight the issues very well. The first picture with the blue tape is not actually an alert; the tape is the clever method of the manufacturer to open the inset doors before knobs are installed. However, the tape is on the top of a drawer right in the area where you can see that the face frame and drawer front are not flush. They arrived this way and have been installed very carefully. What you can't really see from the picture is that the sides of the drawer fronts are flush with the face frame, but in the middle where the tape is, the face frame bows back behind the drawer fronts. So no adjusting would fix this.

The second picture is really hard to tell what you are looking at. That cabinet is the sink cabinet. So you have a drawer slab above two doors. I was trying to show that the inset slab isn't flush with the face frame. And as one of you pointed out, a side note would be that the doors also do not line up. Most of the doors don't line up nicely at all, but I wasn't going to mention that. There might be a little hinge adjusting to do once everything is settled, but the hinges are exposed and do not really allow for much adjustment. It is possible that overlay doors would hide some of these particular quality issues, though.

I didn't take a picture of the black screws, but of course, they were not put there by the installer. They arrived that way. It is Greenfield's manner of attaching the side panels to the pantry cabinet! They really put black screws on a white cabinet in a visible, open cubby. Even the rep said she couldn't believe they did that..or a couple of the other mistakes for that matter.

The contractor keeps mentioning that they don't seem as solid as other cheaper brands he has installed, but who knows about that. Several areas are missing support that they really should have.

I had thought that I might replace the shelf brackets even though I shouldn't have to. I would have to redrill all the holes, though, since the holes are pretty tiny compared to other bracket holes. That makes me nervous, but it could be done if they become a problem.

My real problem is that we tore out solid 1960's cabinets from back when even basic kitchens had real craftsmanship in them. I realize good products are nearly impossible to find any more, but I had hoped for a bit more with these cabinets. Next time, I would say that probably full custom made cabinets would be a better route. Or else, just go with the cheapest ones you can find because it turns out they aren't really that much worse.

I wasn't looking for discouraging comments. I put a lot of weight in other people's reviews of products. Reviews have steered me well in the past. So I was simply thinking it would be helpful to let people know of our experience with Greenfield in case it is helpful for them in the future.

Overall, they are attractive. But they are nothing amazing. If they don't get worse, then I can live with their current state. Unfortunately, though, they don't warrant the soapstone that has been ordered to top them.

This looks like installation error to me. You'd be amazed at how a racked cabinet can prevent doors/drawers from ever fitting properly.

I'm not sure why I am being accused of misorders. When a 21" cabinet is on the order form, and an 18" cabinet is sent, that seems like the cabinet company to me. When a back panel for the island is clearly on the order form, and it doesn't arrive (in fact, wasn't even made), that seems like the cabinet company to me. When a range hood is sent, but the panel to trim out the liner was not sent, that seems like the cabinet company to me. When a distressed island is sent, but the baseboard for it is not distressed, that seems like the cabinet company to me. I promise that the designer was disappointed and frustrated with the order mess, also. Greenfield was running a sale at the time, so maybe they just got overloaded.

I do agree that a bad install can really torque a cabinet, even if it is a tiny bit off. None of you were here to see the install, carefully leveled and shimmed where needed. Level front to back, level side to side. Seams are pretty durn near perfect. Some of my comments were based on the cabinets upon arrival. I can easily bend face frames, and I"m just not used to that coming from 60 year old pine cabinets. But that might be the norm these days. There is a real lack of support on some of the longer runs, too. That is how they were made. Nothing to do with install.

The hinges are not adjustable, as I mentioned before. They might adjust a tiny bit, and that will be attempted before the contractor leaves, but they are not your standard adjustable hinges as you would have on overlay doors.

I'm encouraged to hear that one of you has had no trouble with the shelves. I don't know if your shelves span 40", but I have two cabinets that are that wide, and those are the only ones that concern me. Although, the shelf in the cabinet over the fridge also bows, but I intend to remove it anyway. Definitely, the more narrow cabinets feel more solid and definitely better than some companies I looked at, so I think they'll be fine. It's the wider ones that need more support. Thank you so much for sharing your good experience with me. Hopefully, mine will hold up just fine in the end because they are quite pretty.

I'm curious how you're able to bend a face frame. Did it not come attached to the cabinet? It looks to me like your plastic shelf supports actually have a metal pin inside. But if not, and that bothers you, you can easily change them out. No need to drill new holes, just use the right size shelf pin. If they're smaller than you're used to seeing, they're probably 5mm instead of 1/4". But really, what you have should not ever be a problem. As for the long 40" span, that is your designer's fault, not the manufacturer's. No amount of shelf pins along the back will stiffen up an under-sized shelf. Can you elaborate (pictures help) on what you mean by lack of support in the longer runs? Did you actually see the order form that was sent to the manufacturer? And can you actually decipher it yourself? I don't mean what the designer showed you, but what was actually sent over to Greenfield. Small mistakes like the non-distressed baseboard are not unusual, and usually not a big deal to correct. I would expect that they would expedite things like that.

I have been thinking about a kitchen remodel for some time now. Still haven’t moved forward with anything..but I did look at greenfield cabinetry. I’m surprised to hear that it doesn’t seem sturdy. It seemed really well constructed when I saw it in person. However, when I met with the contractor the cabinet store recommended, he was finishing up a big job using greenfield and was not impressed. I think it had to do with lots of order issues that slowed him down. He told me to just paint my custom oak cabinets, or to order Schrock (the less expensive line carried by the cabinet store). He thought a brick was a bette value.

@pixmom- I have about a 63" run of upper cabs and the longest single cab in that is about 32" long, so shorter than yours. Same pins as you it appears (metal inside) and no bowing that I can see (but I also don't see any bowing in your pic either.) I like their pins because they are unobtrusive looking in the cabinet. When the cabs arrived my KD showed up to double check the order and measurements and I think there was an issue where a door was the wrong color, so she dealt with them directly, got things expedited and followed up, so it didn't really end up bothering me. She also needed to get a new appliance cabinet door when a contractor wrote on it, and that took a few weeks to get back but was resolved with minimal involvement by me and no cost to me. I would push this back on your designer to resolve. Once it is, hopefully the cabs will work out in the long term.

Oo! Suchira! Thank you for the pic of all the heavy stuff on your cabinet. That looks very promising. I wouldn't have dishes heavier than that, so maybe I'm ok even though my span is longer. Yes, I would not get that span in the future. Smaller would be smarter. The designer has reordered some of the incorrect cabinets, but they are still taking over 2-1/2 weeks to arrive. That is not a big problem for me, but it could be for people who are in a time crunch. The extra trips required by electricians and carpenters will be billed to Greenfield.

Cyc2001, thank you for your bit of corroboration via your contractor's experience. I went away from the cabinets my contractor usually uses, and he is not impressed with these, either.

Catbuilder, by bending the face frame, I just mean that if you push it front to back, it will certainly bend easily. But if you push down or pull down on one, it will also bend down even though that is the stronger direction. I'm talking about one hand of a small female pushing or pulling. (Now, the old cabinets, I actually tried pushing and yanking and pulling and couldn't get those face frames to budge. But I do realize we don't make anything of that quality any more.) It would probably help if there was some sort of support. It would also help if we had ordered smaller cabinets. Then supports would not be needed across the wide spans. Looking back, that's probably what I should have done. But I really wanted to be able to store pots and such that require larger drawers. I think the face frames pieces are just attached via screws without too much joinery involved and obviously not sanded AFTER the joint because they don't all line up exactly. But that might be normal methods these days, too.

We Design, Build, Remodel and Install. We feature the Greenfield Cabinetry in our projects. We have nothing but praise for this company as do our clients. From the products to the delivery. Speaking from experience, I think your issues are pilot error with the original order and installation.

Hi Hinman Construction! Thank you so much for contributing some positive and encouraging comments regarding Greenfield cabinetry. Probably 96% of reviews I write are positive because I hate writing negative ones. However, I also appreciate it greatly when other's reviews save me some headache. So I wanted to put my experience out there.

Two year update: The cabinets are holding up well. Long shelves have not sagged, and bowed fronts have not grown worse. The finish is hard and strong but does not clean well.

A Greenfield rep did respond to me at some point, told me he would connect me to a local rep and then never did, even after a reminder. The designer sent her own expert cabinet installers and adjusters out. They determined the only fix would be to have new doors made to fit the openings better. They could not adjust the doors/drawers enough to correct the closures. So I've just been living with doors and drawers that drag, overlap half the year, and look badly fit.

I absolutely LOVE the kitchen! Decisions were made carefully with function and looks in mind. Fortunately, the cabinets are the only poor choice.

Having said that, due to the solid materials and beautiful design options of Greenfield, some different choices probably would have left me completely happy with them. #1-Don't choose inset doors! They don't fit well. Also, the cabinet edges where trash cans and dishes slide are visible where the paint wears. (Not really Greenfield's fault.) #2-Definitely DON'T combine inset doors with the butt style hinge. They look so classic, but they leave no ability to adjust doors. #3-Even if sheen is not preferred, don't choose a matte paint finish if you want fingerprints to disappear.

Partial or full overlay door and drawer fronts with adjustable hinges and a slightly "sheened" paint finish would solve the things that don't looks so great in our kitchen.

Ending on a positive note, I would highly recommend the use of drawers everywhere possible. Greenfield's huge drawers are solid and awesome!

It is good to hear that you have had a good track record with this company. I like the idea of supporting a smaller US company.

This was very helpful to me as I was looking for detailed reviews of this brand. Thanks you.

After five years with my Greenfield cabinets, the seams at the base of the front of them is separating, which is disappointing considering the cost and anticipated high expectations!

We also installed Greenfield cabinets and the quality is disappointing. First of all a whole bank of cabinets in the island appears to not be finished properly, so 1/3 of the cabinets are lighter than the other 2/3. It is only visible certain times of day when the light is just right but it is very poorly finished. Anything we have with the darker finish is not a great finish overall. The expensive legs on the island split, I honestly did not expect such expensive legs on an expensive kitchen to be hollow or glued together. I'm also surprised to see cheap plastic pieces to hold the shelves. We purchased builders grade for the laundry room, even with builders grade the quality is not great, seams uneven and visibly gapped, that sort of thing. This was a 100k kitchen with decent but not outrageously expensive appliances so most of the money went to the cabinets and countertops. If I had to do it again I would not go with this brand.

Oh yeah and 4 months in the spice rack slideout is bending outwards despite not being not filled with heavy items. same for the trash drawer. we put the heavier trash in the back basket and the lighter recyclables in the front and still the front of the drawer is bending out because it appears the brackets are not strong enough. 70k just for the cabinets in a not huge kitchen and the stuff is pretty as long as you don’t actially use it.

I too have had a kitchen installed with Greenfield Cabinets in August it is now end March still not complete

called the company to talk with their customer service They informed me they COULD NOT TALK WITH ME suggested i speak with the rep I expressed that I was having a problem with the Rep!

Got nowhere

Buyer BEWARE

so many flaws very POOR WUALITY CONTROL