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Asko Dishwasher cycle problems

6 years ago

Hi,

The house we bought has an Asko dishwasher Model 1796/1986

Serial# 005100647987

The house was built in 2001 so I presume it's the original equipment. Along with the purchase came an appliance warranty for one year.

When I want to do a quick wash for glasses, delicate china etc. It invariably runs and when I open it says it's done a "normal wash" with extra hot water. I called Asko and asked them about this.

They said it should hold the setting and perhaps the dishwasher needed service and might need a new board. Today I had a tech come to the house, he indicated that was a fault error reading and most likely it was washing doing a "quick" wash. Then he had to call someone who basically said if it's washing ok it's fine and working ok.

It is cleaning the dishes but I feel what I program the dishwasher for should hold and when I open it should still give me that setting giving me confidence it is in fact doing a delicate cycle. Anyone have experience with this old model and can give me some insight. I have to pay for a service call under this warranty and personally feel they should fix it. Am I off base?

Thanks

Inga


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