I would NOT purchase from Thor ever. I purchased the 48” gas over and range in Oct 2020 but it was not installed until May 2021 since we were building the home. Like another reviewer said, the delivery was terrible and just left this in our yard. Fortunately we have a tractor and were able to move it carefully to the house. We used the stove and oven from May until October without any problems. Then one day the oven knob light was randomly on in the morning when we woke up. The oven was slightly warm but the knob was in the off position. Turning on the oven and letting it ignite and then turning it off made the knob light turn off. This happened every day for about 4 days and then the circuit breaker the oven was plugged into simply flipped. We flipped it back and instantly it blew again. We unplugged the over, switched the breaker to on and then plugged it back in and it blew again. We tried plugging it into another circuit and the same thing happened, it would trip the breaker immediately. At this point we knew that it was definitely the oven, which was still under warranty. We called for service and about a week later were told that they could not find anyone in our area to fix it and asked if we could find someone. We spent about another week looking for someone who would work on this unit and called over a dozen appliance repair companies and could not find anyone. We called them back and they told us someone from a company four hours away would be contacting us. A week later we never heard from them so we called them back. They told us to wait another week. After another week we called Thor back and they told us they were trying to assign it to another company. Another few weeks went by, I was staying in contact with Thor throughout this entire time and at some point they manage to find someone but gave that technician a random phone number so it took another two weeks before that technician could contact us. At this point we had already past Thanksgiving and had been unable to host our large family since our oven did not work. The technician came out and spent the entire day trying to fix/diagnosis the oven but the parts that Thor had sent were completely wrong and did not take care of the problem. He had to order new parts which did not come in until after Christmas. At this point we were dodging snow storms and so it took another few weeks for him to be able to come out to install the part. Finally in mid January he was able to install the part and we had a working stove for three days. Immediately after he left the same thing began to happen with the oven light knob turning on randomly and the oven getting slightly warm when we had never touched the knob. After three days the oven blew the circuit and we are back in the same situation with a non functioning oven. Of course we contacted Thor and the technician. It has been another almost 3 weeks and we are now told that the technician is out of the country and only he is able to work on it. We are being told to wait another two weeks to even schedule the service. It will be over four months without a working oven and since it is still under warranty we cannot find another technician to fix it or attempt to fix it ourselves. I deeply regret purchasing a Thor product and will never do so again. This has been a horrible experience with no one at Thor trying to make this situation right. Anytime I express how difficult this has been without an oven and asked what Thor was able to do for us they’ve just told us they can do nothing and that we must wait. At this point I want my money back for the stove and start over with a new company.

Figured you were. Bumping again to move your post back towards the top. In the meantime, have you read any of the older NXR threads? The Thor ranges are made by the same company (Hyxion) with an essentially similar chassis but slightly different cosmetics and a different burner set-up. One additional suggestion in case you think you want might want a griddle. Rather than buying the 36" model with the 4 burners around a griddle in the middle, go for the six burner model and purchase this two-burner straddling griddle/plancha/teppanyaki instead. Easier to clean, large surface area, easy to stash when not using, and very even heating whether you use it to straddle gas, radiant or induction burners. A second suggestion: when you get the electrical outlets and etc. in your new build, make sure somebody verifies that all outlets have been wired with correct polarity including the outlet to be used by the stove. Reversed polarity can produce crazy-seeming behavior from the burner ignitor module such as constant clicking.

While waiting for others to reply, you might want to try searching for past threads via google with a search string like this: "houzz + thor." That should get you a dozen or more threads here. The houzz search engine at the top of the page can be hit or miss and maybe didn't give you any hits if you used it rather than going out to google.

there is an on going discussion of ZLine now - and it aint good. Not much on Thor. I would see where service is available in your area for any of the units you are looking at. Everything breaks once in a while.and if service is 8 hours away there will be a problem. The Italian ranges seem to be in the same boat as well - be careful.